Guest Services Receptionist Job at 14forty (Canary Wharf)

Guest Experience Expert (Guest Services Agent)

Reporting directly to the Guest Services Duty Manager, the successful incumbent ...

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

An appropriate recognised qualification would be advantageous
A minimum of two years' experience in a similar position within a Hotel environment
Computer literate & extensive knowledge of Opera and Microsoft Office Package
Professional and pleasant disposition
Strong leadership and interpersonal skills essential
Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
Strong and effective communication, problem solving and decision making skills at all levels essential
Opera systems knowledge
Ability to work within a pressurized environment
Extensive knowledge about Cape Town tours and best restaurants

Job Responsibility

Complete all daily duties as set out in departmental duties and requirements
Be flexible within Front of House operations to complete additional tasks as and where directed by the Front of House Management team
Ensure that the standards of service excellence and guest satisfaction are maintained
Lobby duty – interacting and rooming guests
Perform an efficient administrative support function as and when required
Ensure that every guest complaint is handled and solved to the satisfaction of the guest
Ensure that the standards of service excellence and guest satisfaction are met and maintained
Anticipate the needs of a guest and focus on attention to detail
Recognize every guest as an individual, treating them with warmth and taking every opportunity to make a positive impression
Liaise with other departments and associates to ensure the smooth running of Guest Services to ensure strong collaboration between Operations Teams

Fulltime

Guest Services Associate

The Guest Services Associate possesses a basic knowledge of computer programs, i...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
Excellent oral communications skills
Proficient in Windows and Microsoft Office applications
Basic understanding of written communication

Job Responsibility

Demonstrates ability to provide care/service safely and efficiently for the care of each patient
Assists with operations of the Information Desk for the University of Kansas main Hospital to develop and enhance customer service for all patients and visitors
With the aid of the health system computer and network, provides rapid and professional response to all patient and visitor inquires in person and over the phone
Locates appropriate physicians/services for patients and visitors throughout the hospital, pages clinical staff as appropriate
Maintains a current and up-to-date patient information listing, in-house phone numbers, maps, department locations and other pertinent information as required
Escorts patients and visitors in wheelchairs if necessary
if unable to leave desk may utilize health system volunteers or Central Transport to assist
Assists senior patients with outside transportation
Maintains confidentiality issues including no information, denial and expiration patients
Works collaboratively and cooperatively with information desk volunteers, including training

Fulltime

Guest Receptionist

Join Our Clients Team as a Guest Receptionist! Are you a friendly, organised, an...

Location

United Kingdom , Exeter Outskirts towards Dawlish

Salary:

12.42 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A positive, can-do attitude and a passion for hospitality
Strong communication and organisational skills
Confidence using booking systems and basic computer software
Previous reception or customer service experience (preferred but not essential)
Flexibility to work weekends and holidays

Job Responsibility

Welcoming guests with a warm smile and providing excellent customer service
Handling check-ins and check-outs efficiently
Managing bookings and enquiries via phone, email, and in person
Assisting with guest queries and resolving any issues promptly
Supporting the wider team with administrative tasks

What we offer

Be part of a fun, supportive team in a beautiful setting
Enjoy staff discounts on holidays and facilities including gym, swimming pool and more!
Opportunities for training and career progression
Make lasting memories for guests and yourself!

Fulltime

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...

Location

United States , Baltimore

Salary:

Not provided

Lord Baltimore Hotel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
A minimum of two years previous guest service and reservations experience required
Outstanding customer service skills
People person
Flexible Schedule for various shifts including evenings, weekends and holidays
Excellent written, verbal communication and organizational skills
Excellent computer skills with previous OPERA experience strongly preferred
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor

Job Responsibility

Greet and assist guests with reservations, confirmations, special requests, etc.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about the hotel, its policies, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.

What we offer

Daily complimentary lunch/dinner (depending on your shift)
Employee discounts and more

Fulltime

Corporate Receptionist and Guest Service Ambassador

Rapport is recruiting Corporate Receptionists and Guest Service Ambassadors who ...

Location

United Kingdom , London

Salary:

34000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Customer service skills are essential
excellent communication skills at all levels
proficient in business administration and able to work independently or in a team setting
great eye for detail
excellent organisational and time management skills

Job Responsibility

Be the first point of contact for all clients and customers arriving to the building
Meet, greet, and assist with all queries and/or meetings and events on site
Answer and redirect telephone calls and emails as appropriate
Set up and manage meeting rooms

What we offer

Travel discounts
Grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards

Fulltime

Guest Experience Expert (Receptionist) - Renaissance Barcelona

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Spain , Barcelona

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Giving guests a smooth check-in and check-out
Building an experience that is memorable and unique
Taking initiative to deliver a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing the highlights of the local area
Making transactions feel like part of the experience
Creating a safe work place
Following company policies and procedures

Fulltime

Guest Experience Expert (Receptionist)

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

United States

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Giving guests a smooth check-in and check-out
Build an experience that is memorable and unique
Take the initiative to deliver a wide range of services that guide guests through their entire stay
Move about their space and do what needs to be done
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Make transactions feel like part of the experience
Create a safe work place

Fulltime

Guest Service Assistant (Receptionist)

Location

United Kingdom , London

Salary:

15078.44 GBP / Year

Aimbridge Hospitality EMEA

Expiration Date

July 05, 2026

Requirements

Valid right to work for part time work
Communication skills
Organisational skills
Attention to detail
Technical skills: basic computer skills, including proficiency in Microsoft Office, email, and internet use
Experience with hotel management software systems such as Opera or Fidelio (added advantage)

Job Responsibility

Greeting guests
Assisting with check-in and check-out
Handling inquiries and complaints
Booking reservations
Providing information about local attractions
Maintaining a clean and organised workspace
Offering support to colleagues across all areas of the business to ensure a first-class guest experience

What we offer

Industry leading training and leadership development opportunities
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to employee assistance programme
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa and all benefits of being IHG Employee
Becoming part of the IHG Hotels & Resorts family
Flexible shift patterns
Paid breaks and 28 days holidays including bank holidays
Starting salary above national minimum wage
Free staff parking

Parttime

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Guest Services Receptionist

Job Description

Job Responsibility

Requirements

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