Guest Services Manager

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Hotel Manager and is part of a team based from our attractive hotel in Milton Keynes - Newport Pagnell MK16 0JA. Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.