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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Guest Services Manager

United States, Maui Employment contract 60400.00 - 104700.00 USD / Year · Job Posted May 14, 2026
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Job Description

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

Job Responsibility

  • Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided
  • Represents property management in resolving any guest related situation
  • Manages the flow of questions and directs guests within the lobby
  • Serves as Guest Relations Manager and handles the tracking of service issues

Requirements

  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required

What we offer

  • health care benefits
  • flexible spending accounts
  • 401(k) plan
  • accrued paid time off (including sick leave where applicable)
  • life insurance
  • disability coverage
  • other life and work wellness benefits
  • may include incentive compensation
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