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Guest Services Host - Catering Assistant

Ireland, Dublin · Job Posted May 15, 2026
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Job Description

We are seeking a dedicated candidate to assist our Rapport and Restaurant Associates teams in their daily operations. This role is designed to provide a supportive environment that fosters professional growth and skill development. The candidate will engage within various tasks including organizing workflow, communicating among the team members and enhancing overall efficiency of service delivery. Candidate should possess interpersonal skills, willingness to learn and genuine interest in helping others. This temporary role offers valuable experience in collaborative setting, promoting both personal and professional developments. You’ll be joining a collaborative EMEA team of 24 and continuing to expand. Despite being spread across the region, the team works closely together and is eager to welcome a new member. In this role, you’ll be a vital presence on-site, fostering a positive, engaged workplace community, supporting employee satisfaction, and addressing any day-to-day challenges that arise.

Job Responsibility

  • Assisting with set up of client meeting rooms i.e. ensuring all note pads, pens etc. are always stocked
  • Checking the rooms before and after each meeting
  • Assisting with escorting visitors to client meeting rooms
  • Assisting with preparations for events- i.e. preparing and organizing name badges
  • Assisting with Out of hours events- escorting, guiding etc.
  • Assisting with Cloakroom management
  • Supporting the Hospitality team in ensuring the refreshment area at the reception is well always kept neat and tidy
  • Keeping the Grab & Go fridge stocked up and replenishing any items needed in our Café(s) i.e. coffee cups, spoons etc.
  • Assisting with set up and clearance of Client meeting spaces pre and post meetings with food and beverage elements

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Ideally, have at least one year of experience in a similar role within a fast-paced and dynamic establishment (e.g., five-star hotel or corporate environment)
  • Be proactive, reliable, and flexible
  • Continuously learn and provide support to immediate and the wider teams
  • Adhere to company policies and procedures
  • Look for opportunities for improvement and enhancement of our services
  • Be effective communicator and team player

What we offer

  • Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform
  • Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme
  • Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund
  • Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test
  • Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career
  • Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
  • Give Back to Community: Take one paid day off annually to support a cause you’re passionate about

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