Guest Services Coordinator

• Coordinate and oversee daily guest services operations to ensure a positive and seamless experience
• Direct guests to appropriate facilities and provide assistance when needed
• Manage maintenance tasks for the property, including landscaping, repairs, and general upkeep
• Maintain accurate logs and records of activities, including guest requests and facility updates
• Facilitate communication between departments to address guest concerns and enhance service delivery
• Ensure compliance with safety and cleanliness standards across the property
• Assist in organizing and implementing events or activities for guests
• Monitor and track inventory of supplies and equipment needed for guest services
• Provide support during emergencies or unexpected events, ensuring guest safety and satisfaction
• Collaborate with management to identify opportunities for improving guest services and operational efficiency

• High school diploma or equivalent
• Minimum of 3 years of experience in guest services or facilities management
• Strong communication and interpersonal skills to interact effectively with guests and team members
• Knowledge of basic maintenance practices, including landscaping and property upkeep
• Ability to work independently as well as part of a team in a fast-paced environment
• Proficiency in maintaining logs and records using relevant software systems
• Familiarity with safety guidelines and procedures for property management
• Flexibility to work occasional overtime or assist during emergencies

Yardi Experience

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan