Guest Services Coordinator Job at Sun Communities (Davenport)

Guest Services Coordinator

We are looking for a Guest Services Coordinator to support daily service operati...

Location

United States , Madison

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, dispatching, administrative support, or a related role
High school diploma required
Strong ability to manage multiple tasks while staying organized in a fast-paced environment
Excellent phone communication skills, including experience handling inbound calls and multi-line systems
High level of accuracy in data entry and recordkeeping
Comfortable using scheduling or business management software for appointment coordination and documentation
Valid driver’s license required
Detail-oriented and dependable, with the ability to work both independently and as part of a team

Job Responsibility

Organize and confirm service appointments to help technicians maintain efficient daily routes and timely customer support
Respond to incoming calls and guest inquiries with professionalism, providing clear updates and helpful information
Enter and maintain accurate customer details, service activity, and scheduling information within the company’s business systems
Resolve routine service concerns with a calm, solution-oriented approach and elevate more complex issues when needed
Work closely with technicians and leadership to improve coordination and support smooth day-to-day operations
Monitor scheduling changes and adjust service plans as priorities shift throughout the day
Support front-line guest interactions by directing visitors and assisting with service-related requests
Contribute to administrative and operational tasks that help maintain a well-organized service department

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Guest Services Coordinator

We are looking for a Guest Services Coordinator to support clients and families ...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology, or a related field is preferred
Approximately 3 years of experience supporting older adults, individuals with disabilities, or similar populations is preferred
Strong written and verbal communication skills with the ability to interact professionally with clients, families, and partner organizations
Demonstrated ability to organize multiple priorities, manage caseload responsibilities, and meet deadlines in a service-focused setting
Working knowledge of computers and web-based systems, with confidence using digital tools for documentation and program enrollment
Sound problem-solving and decision-making skills, with the ability to handle sensitive situations and escalated concerns appropriately
Commitment to professionalism, dependability, customer service, and adherence to policies, procedures, and regulatory standards
Bilingual communication skills are a plus

Job Responsibility

Manage an active roster of Medicaid participants, keeping service records current and ensuring ongoing support aligns with individual needs
Oversee intake and referral activities by gathering required information, facilitating service access, and helping clients begin care without delays
Coordinate in-home service arrangements while following applicable state and federal guidelines, payer requirements, and contractual expectations
Maintain regular contact with clients to review changing circumstances, update service plans, and address concerns before they escalate
Work closely with internal teams, community partners, and referral sources to support smooth service delivery and strengthen collaborative relationships
Assist with client assessments, home visits, and enrollment tasks in required service platforms and program systems when needed
Respond to service issues and elevated concerns with sound judgment, clear communication, and a focus on resolution
Support office operations, monitor assigned deliverables, and contribute to special projects, outreach efforts, and community events such as stakeholder meetings or fairs

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Old Mystic

Salary:

Not provided

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Get paid daily with DailyPay
Access to hundreds of online learning modules via Sun University
Vacation RV site rent discounts at Sun Outdoors locations nationwide
$16.35 per hour

Parttime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Naples

Salary:

16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Get paid daily with DailyPay
401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Discounts at Sun Outdoors locations across the nation
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Chiefland

Salary:

14.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED
2 years in administrative experience
6 months in previous experience using property management and/or reservation systems
6 months in hotel or resort front desk experience
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Get paid daily with DailyPay
Access to hundreds of online learning modules via Sun University
Vacation RV site rent discounts at Sun Outdoors locations nationwide

Parttime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Orange City

Salary:

16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED
2 years in administrative experience
6 months in previous experience using property management and/or reservation systems
6 months in hotel or resort front desk experience
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders
Assist with planning and coordinating guest and resident relations events and activities
Assist with the preparation of marketing materials

What we offer

Get paid daily with DailyPay
401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program
Discounts at Sun Outdoors locations across the nation
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

Guest Services Coordinator

Supply guests with directions and information regarding property amenities, serv...

Location

United States , Orlando

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Follow up with guests to ensure their requests or problems have been met to their satisfaction
Receive, record, and relay messages accurately, completely, and legibly
Respond to special requests from guests with unique needs
Communicate VIP arrivals to designated personnel for escort and delivery of amenities
Follow all company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information

Fulltime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Paso Robles

Salary:

17.25 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Get paid daily with DailyPay
401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Discounts at Sun Outdoors locations across the nation
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

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Guest Services Coordinator

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Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

Guest Services Coordinator

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