Guest Services Coordinator Job at Sun Communities (Cape May)

New

Guest Services Coordinator

Robert Half is seeking a Bus Ambassador to support a fast-paced, customer-focuse...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
1+ year of hospitality, customer service, or client-facing experience
Comfortable with heavy walking, standing, and working in a fast-paced environment
Strong communication and interpersonal skills
Basic proficiency with Microsoft Office
Ability to work flexible hours, including early mornings, weekends, and holidays

Job Responsibility

Coordinate guest pick-ups and drop-offs for transportation to scheduled presentations
Communicate scripted information to guests in a clear, engaging, and professional manner
Provide snacks and refreshments to guests during transportation
Collect deposits and return to management for reconciliation
Deliver excellent customer service aligned with company standards
Assist with additional operational tasks and special projects as needed

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

New

Guest Services Coordinator

We are looking for a Guest Services Coordinator to support resident life program...

Location

United States , Portola Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
an associate degree in Recreation, Human Services, or a related discipline is preferred
At least 1 year of recent experience supporting recreational, social, or activity-based programming
Ability to work effectively with older adults and demonstrate sensitivity to age-related needs and changing levels of care
Strong communication and interpersonal skills with the ability to interact professionally with residents, families, team members, and community partners
Solid organizational and time management abilities, including the capacity to handle multiple events and priorities independently
Familiarity with grief, loss, and emotional wellness concepts, with sound judgment when supporting resident participation
Basic computer skills in Microsoft Word, Excel, and Outlook, along with the ability to learn new technology quickly
Ability to stand, walk, bend, stoop, and lift up to 50 pounds as needed

Job Responsibility

Lead both group programs and individual engagement opportunities designed around each resident’s interests, preferences, and level of support needed
Organize activity materials and program supplies, ensuring resources are available, orderly, and ready for scheduled events
Prepare and share monthly calendars while keeping residents and families informed about upcoming programs and community updates
Track participation, complete program documentation, and maintain accurate records related to resident engagement and activity outcomes
Arrange rooms and equipment for events, including seating layouts and audiovisual setup, and restore spaces afterward
Plan and coordinate seasonal displays and cultural decorations that reflect a wide variety of celebrations and community events
Provide reminders and hands-on encouragement to help residents, including those needing additional care, participate comfortably in activities
Support outings and special events by coordinating schedules, transportation details, and communication with outside partners, volunteers, and vendors

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Williamstown

Salary:

16.30 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Get paid daily with DailyPay
Access to hundreds of online learning modules via Sun University
Vacation RV site rent discounts at Sun Outdoors locations nationwide

Parttime

Guest Services Coordinator

We are looking for a Guest Services Coordinator to support daily service operati...

Location

United States , Madison

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, dispatching, administrative support, or a related role
High school diploma required
Strong ability to manage multiple tasks while staying organized in a fast-paced environment
Excellent phone communication skills, including experience handling inbound calls and multi-line systems
High level of accuracy in data entry and recordkeeping
Comfortable using scheduling or business management software for appointment coordination and documentation
Valid driver’s license required
Detail-oriented and dependable, with the ability to work both independently and as part of a team

Job Responsibility

Organize and confirm service appointments to help technicians maintain efficient daily routes and timely customer support
Respond to incoming calls and guest inquiries with professionalism, providing clear updates and helpful information
Enter and maintain accurate customer details, service activity, and scheduling information within the company’s business systems
Resolve routine service concerns with a calm, solution-oriented approach and elevate more complex issues when needed
Work closely with technicians and leadership to improve coordination and support smooth day-to-day operations
Monitor scheduling changes and adjust service plans as priorities shift throughout the day
Support front-line guest interactions by directing visitors and assisting with service-related requests
Contribute to administrative and operational tasks that help maintain a well-organized service department

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Davenport

Salary:

16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED
2 years in administrative experience
6 months in previous experience using property management and/or reservation systems
6 months in hotel or resort front desk experience
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort

What we offer

Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Get paid daily with DailyPay
Access to hundreds of online learning modules via Sun University
Vacation RV site rent discounts at Sun Outdoors locations nationwide

Fulltime

Guest Services Coordinator

We are looking for a Guest Services Coordinator to support clients and families ...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology, or a related field is preferred
Approximately 3 years of experience supporting older adults, individuals with disabilities, or similar populations is preferred
Strong written and verbal communication skills with the ability to interact professionally with clients, families, and partner organizations
Demonstrated ability to organize multiple priorities, manage caseload responsibilities, and meet deadlines in a service-focused setting
Working knowledge of computers and web-based systems, with confidence using digital tools for documentation and program enrollment
Sound problem-solving and decision-making skills, with the ability to handle sensitive situations and escalated concerns appropriately
Commitment to professionalism, dependability, customer service, and adherence to policies, procedures, and regulatory standards
Bilingual communication skills are a plus

Job Responsibility

Manage an active roster of Medicaid participants, keeping service records current and ensuring ongoing support aligns with individual needs
Oversee intake and referral activities by gathering required information, facilitating service access, and helping clients begin care without delays
Coordinate in-home service arrangements while following applicable state and federal guidelines, payer requirements, and contractual expectations
Maintain regular contact with clients to review changing circumstances, update service plans, and address concerns before they escalate
Work closely with internal teams, community partners, and referral sources to support smooth service delivery and strengthen collaborative relationships
Assist with client assessments, home visits, and enrollment tasks in required service platforms and program systems when needed
Respond to service issues and elevated concerns with sound judgment, clear communication, and a focus on resolution
Support office operations, monitor assigned deliverables, and contribute to special projects, outreach efforts, and community events such as stakeholder meetings or fairs

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Old Mystic

Salary:

Not provided

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Get paid daily with DailyPay
Access to hundreds of online learning modules via Sun University
Vacation RV site rent discounts at Sun Outdoors locations nationwide
$16.35 per hour

Parttime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Naples

Salary:

16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Get paid daily with DailyPay
401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Discounts at Sun Outdoors locations across the nation
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

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Guest Services Coordinator

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Guest Services Coordinator

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