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The Four Seasons Resort Hualalai is looking for a Bell Desk Attendant who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Bell Desk Attendants have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Job Responsibility
Coordinates all bellman related activities through use of manual and software applications related to position
Maintains detailed records of all luggage deliveries, guest room deliveries, amenity/wedding deliveries and all necessary back up
Assists Door attendant in retrieving valet tickets
Provides guests with directions, recommendations, and information about the city and its attractions
Arrange for taxis or resort vehicle transportation as needed
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
Requirements
Successful candidate must possess legal work authorization in United States
Weekend & Holiday availability required
Valid Drivers’ License & clean driving record
What we offer
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana