Guest Services Attendant

• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience

• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

Previous cash handling experience preferred

• Medical
• Dental
• Vision
• Work/life resources
• Retirement savings plans like 401(k)
• Paid days off such as parental leave and disability coverage