Guest Services Agent

• Assist with pre-opening tasks including systems setup, service standard creation, and training related to guest arrivals and departures
• Greet guests upon arrival and departure, assist with luggage handling, escorting, and offering helpful resort and destination information
• Coordinate closely with the Front Desk, Concierge, and Valet teams to ensure seamless guest movement and satisfaction
• Assist VIP guests and respond to special requests with care and attention
• Maintain guest areas at the entrance and lobby, ensuring a welcoming and organized environment
• Deliver items to guest rooms when required and support room moves as needed
• Monitor guest feedback and support service recovery when necessary
• Maintain a professional appearance and embody the Four Seasons service culture

• Previous experience in guest services, bell desk, or valet roles within luxury hospitality preferred
• Pre-opening experience is an advantage
• Energetic and service-oriented personality with excellent communication skills
• Physically fit and able to handle luggage and assist with guest movement as needed
• Saudi Driver License, Ability to drive
• Suitable candidates must be eligible to work in Saudi Arabia
• Fluency in English is essential

Pre-opening experience is an advantage

• Competitive salary in a tax-free environment
• Housing and transportation
• 30 days of vacation plus public holidays
• Paid home leave tickets
• Complimentary meals and uniform cleaning
• Medical and life insurance
• Employee Assistance Program and worldwide complimentary room nights
• Opportunities for growth and development