Guest Services Agent

• Comply with all departmental policies, service, procedures and standards
• Ensure that standards are maintained at a superior level daily
• Ensure that service standards are maintained at a superior level daily
• Liaise with team, ensure guests’ luggage are loaded and unloaded from the vehicle correctly and in an efficient manner
• Ensure the hotel flags are always in excellent condition, inform relevant department when and if need maintenance or cleaning
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Ensure the luggage are stored safely and correctly in the luggage - storage room
• Liaise with Front Desk and Concierge to ensure the guest luggage are delivered and retrieved from and to the guest room or storeroom within the required time
• Anticipate guests’ needs, respond promptly and acknowledge all guests by names whenever possible

• High School Diploma or Bachelor’s Degree is required
• Applicants must have European Passport or the legal right to work in Greece
• Good verbal communication skills in English are essential

Proficiency in Greek is an advantage

• Competitive Salary and comprehensive Benefits Package
• Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
• Ticket Restaurant monthly allowance of €100
• Complimentary Nights at Four Seasons Hotels & Resorts globally
• Employee Recognition Program
• Opportunities for Global Travel through Task Forces and Transfers
• Access to Four Seasons global Training & Development