This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Guest Services Agent performs the duties of Valet, Door and Bell Attendants as well as shuttle driver, and reports directly to the Assistant Guest Services Manager. The Guest Services Agent responds to a wide variety of guest requests by accurately assessing the guest's needs and expectations. As an ambassador of the hotel, the Guest Services Agent is also a Guest Relations Agent by being knowledgeable about the hotel facilities and the activities offered to our valued guests.
Job Responsibility:
Create a sense of arrival for resident and non-resident guests by welcoming them to the hotel and safely parking their cars in the garage
Greet all guests and deliver luggage to room upon check-in, provide overview of the hotel, room orientation based off first time or return guest, pick up luggage from room upon departure, moving the luggage to storage of the front drive
Receive vehicles from guests and drive to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity
Act as an ambassador for the hotel, displaying a great sense of style and integrity and a friendly, courteous and professional attitude in all dealings with guests and employees and communicate to all support departments any necessary information or requests and work harmoniously and professionally with all colleagues
Requirements:
Front Desk experience in luxury hospitality operations
Natural talent for ensuring guests feel at home
Excellent interpersonal and relationship-building skills
Exceptional eye for detail
Must possess the legal right to work in France at the time of application
Fluency in French and English
Knowledge of Opera PMS is required
What we offer:
Uniform supplied and laundered for operating staff
One meal per shift at our Employees’ Cateferia
Bonus at the end of second consecutive season
Fully equipped living experience in Staff House
Dedicated shuttle service
Room provided is either shared or single
Monthly housing allowance for those wishing to find their own accommodation
Various discounts in our restaurants, ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions