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Guest Service Support Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Key Biscayne Miami

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Guest Service Support Expert for In Room Dining at The Ritz-Carlton Key Biscayne Miami. Responsible for supporting food and beverage operations to create memorable and unique guest experiences. Duties include setting tables, assisting the kitchen, cleaning work areas, and ensuring smooth operations while upholding The Ritz-Carlton's Gold Standards of luxury service.

Job Responsibility:

  • Setting tables
  • Assisting the kitchen
  • Cleaning work areas and replenishing supplies
  • Delivering a wide range of services to ensure food and beverage operations run smoothly
  • Creating a safe workplace
  • Following company policies and procedures
  • Upholding quality standards
  • Maintaining professional uniform, personal appearance, and communications
  • Managing the menu
  • Ensuring transactions feel like part of the guest experience

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • Previous experience in a food and beverage environment preferred
  • No supervisory experience required
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to read and visually verify information
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice to have:

Previous experience in a food and beverage environment

What we offer:
  • Equal opportunity employment
  • Valued and celebrated unique backgrounds
  • Creative, thoughtful and compassionate work environment
  • Chance to be proud of the work you do
  • Global team belonging
  • Professional development opportunities

Additional Information:

Job Posted:
September 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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