Guest Service Support Expert Job at Marriott Bonvoy (Austin)

Guest Service Support Expert

Guest Service Support Experts take the initiative and deliver a wide range of se...

Location

Aruba

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience required
Previous experience in food and beverage environment preferred
No supervisory experience required
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to read and visually verify information
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Setting tables
Assisting the kitchen
Cleaning work areas
Replenishing supplies
Supporting food and beverage operations
Ensuring transactions feel like part of the experience
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications

What we offer

Equal opportunity employment
Diverse and inclusive work environment
Career development opportunities
Global portfolio of brands

Fulltime

Guest Service Support Expert

Guest Service Support Experts take the initiative and deliver a wide range of se...

Location

Aruba

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience required
Previous experience in a food and beverage environment preferred
No supervisory experience required
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to read and visually verify information
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Setting tables
Assisting the kitchen
Cleaning work areas and replenishing supplies
Delivering support to make food and beverage transactions feel like part of the experience
Ensuring food and beverage operations run smoothly
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications

What we offer

Chance to be proud of the work you do
Opportunity to begin your purpose
Belong to an amazing global team
Become the best version of you
Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment

Fulltime

Guest Service Support Expert

Guest Service Support Experts take the initiative and deliver a wide range of se...

Location

United States , Tampa

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience required
Previous experience in a food and beverage environment preferred
No supervisory experience required
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to read and visually verify information
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Setting tables
Assisting the kitchen
Cleaning work areas
Replenishing supplies
Delivering a wide range of services to ensure food and beverage operations run smoothly
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications

Fulltime

Guest Service Support Expert

Guest Service Support Experts take the initiative and deliver a wide range of se...

Location

United States

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience required
Previous experience in a food and beverage environment preferred
No supervisory experience required
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to read and visually verify information
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Responsibility

Setting tables
Assisting the kitchen
Cleaning work areas and replenishing supplies
Delivering support to make transactions feel like part of the experience
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications
Managing the menu
Performing physical tasks including moving, lifting, carrying objects

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Opportunity to be proud of work
Global team belonging
Chance to become the best version of you

Fulltime

Guest Service Support Expert

Guest Service Support Experts at Marriott create memorable and unique experience...

Location

United States , Charlotte

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
ability to stand, sit, or walk for extended periods
ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
ability to reach overhead and below the knees including bending, twisting, pulling, and stooping
ability to read and visually verify information.

Job Responsibility

Deliver a wide range of services to ensure food and beverage operations run smoothly
set tables
assist the kitchen
clean work areas and replenish supplies
create a safe workplace
follow company policies and procedures
uphold quality standards
maintain uniform, personal appearance, and professional communications.

What we offer

Free parking
discounted meals

Parttime

Guest Experience Expert

Discover a community-focused work environment where people care about each other...

Location

Australia , Sydney

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Support your Guest Services team with general operational tasks
Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
Assign rooms according to guest requests and preferences whenever possible
Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings

What we offer

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Parttime

F&B Support Expert

Our jobs aren’t just about putting food on the table that our guests will enjoy ...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Previous experience in a food and beverage environment preferred
Ability to stand, sit, or walk for extended periods
Ability to move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Professional personal appearance and communication
Ability to manage the menu (read and visually verify information)
Safe workplace practices
Ability to bend, twist, pull, stoop and reach overhead and below the knees.

Job Responsibility

Setting tables
Assisting the kitchen
Cleaning work areas
Replenishing supplies
Upholding quality standards
Following company policies and procedures
Delivering Gold Standards of The Ritz-Carlton
Ensuring professional personal appearance and communication
Providing support for food and beverage transactions.

Fulltime

Guest Services Advisor

Team Member role working in accommodation cleaning and Guest Services to provide...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience of working with customers or guests over the phone or in person
Empathy and listening skills
Confident in engaging conversations in a great tone of voice
Fast accurate typing skills
Comfortable working on a computer
Ability to get stuck in and learn quickly
Proficient telephone manner
Excellent customer service and communication skills
Confidence at offering solutions to guests

Job Responsibility

Work across different teams on resort to support guests and provide a fantastic experience
Work Monday and Fridays cleaning accommodation (changing beds, cleaning and disinfecting bathrooms, hoovering, maintaining floors, cleaning and dusting furniture and fittings, cleaning kitchens and living areas, cleaning toilets and changing rooms)
Heavy lifting and going up and down stairs with cleaning equipment
Work in Guest Services Team for remaining hours
Answer calls and help guests get things back on track when problems arise
Use empathy and problem solving skills to understand what has gone wrong
Log jobs & feedback and follow up with the guest
Become an expert on everything needed to ensure every guest has the best time

What we offer

Fantastic cleaning program for new starters to provide all the training needed
Support every step of the way

Fulltime

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Guest Service Support Expert

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