Guest Service Supervisor

As Guest Services Supervisor you’ll be responsible for overseeing the guest services team and ensuring that guests receive excellent service during their stay. Key responsibilities include managing the front desk, handling guest complaints, managing reservations, and ensuring that guest rooms and common areas are clean and well-maintained. You will also responsible for training staff, enforcing guest service policies and procedures, and maintaining positive relationships with guests. Most importantly as The Guest Services Supervisor you’ll play a vital role in ensuring that guests have a first class comfortable and enjoyable stay at the hotel.