Guest Service Specialist Job at The Fresh Market (Aiken)

Guest Service Specialist

The Fresh Market

Location:
United States , Aiken

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, and memorable experience through exceptional, personal service. We’re looking for a leader who brings positive energy, strong character, and a commitment to excellence every day. We value teamwork, celebrate our shared success, and look forward to the impact you’ll make on our store, our team, and our community.

Job Responsibility:

Be a visible example of hospitality, educating guests and team members on products, services, and complete meal solutions
Manage frontend guest flow and efficiency by directing and supporting cashiers while ensuring backups are minimized to deliver frictionless checkout experiences
Execute and uphold cash office procedures and controls, including management of cash, keys, and the safe
Direct the guest service team, as scheduled to maintain sanitation and cleanliness at the front end and the guest restrooms
Support execution of digital fulfillment orders, ensuring speed, accuracy, and adherence to brand standards
Engage guests with a friendly, helpful approach at the front-end and throughout the store
Assist in managing the department, inventories, and team for effective minimization of product loss

Requirements:

2+ years of experience in retail, grocery, restaurant, or hospitality operations
Strong attention to detail with organizational skills, ability to multitask, and work at a fast pace
Must be at least 18 years of age
High school diploma or equivalent
Retail, culinary, and/or grocery experience
Experience with electronic shelf label systems, inventory management technology, or AI-enabled retail tools
Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push, or pull up to 50 pounds by oneself, and exposure to extreme temperatures
Ability to use tools and equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment
Required to spend long periods of time on their feet and stand or walk without a break (for up to 4 hours or as required by law)
Required to wear an approved hat, hair net, and/or beard guard, and personal protective equipment

Nice to have:

High school diploma or equivalent
Retail, culinary, and/or grocery experience
Experience with electronic shelf label systems, inventory management technology, or AI-enabled retail tools

What we offer:

Team Member discount up to 40%
Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
401K contribution and company match
Financial Wellness Program
Personal time off and additional time off purchase plans are available
Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
Discounts on pet insurance, daycare, event tickets, and many more

Additional Information:

Job Posted:
April 11, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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