CrawlJobs Logo

Guest Service Specialist

Villatel

Location Icon

Location:
United States, Orlando

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

14.00 - 15.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

At the Villatel Orlando Resort, guests come for the sunshine, the smiles, and the fun! They return for the service and hospitality that our Guest Service Specialists provide, and the pool and amenities are the heartbeat of it all! We’re looking for outgoing, energetic, and service-minded individuals who love making people happy (and don’t mind a little vitamin D while doing it).

Job Responsibility:

  • Welcome guests and help them find the perfect lounge chair or cabanas
  • Set up towels, umbrellas, and keep the pool deck spotless and inviting
  • Supply and manage guest recreational equipment, including paddles, basketballs, and towels
  • Coordinate hands-on activities for children, like beading, coloring, and other creative projects
  • Work with the food & beverage team to make sure every guest gets exactly what they want—fast and friendly
  • Answer questions and assist with resort amenities or activities
  • Keep an eye on guests’ safety and ensure everyone’s having fun responsibly
  • Support special events and VIP experiences as needed

Requirements:

  • High school diploma or equivalent
  • Previous experience in hospitality, guest services, or food & beverage
  • Friendly, approachable, and the ability to provide exceptional guest experience
  • Ability to handle guest concerns professionally and efficiently
  • Ability to work flexible hours, including weekends, evenings, and holidays

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Guest Service Specialist

New

Guest Experience Specialist

Villatel, a hospitality company, is in search of a Guest Services Specialist. In...
Location
Location
United States , Melbourne
Salary
Salary:
18.00 - 19.00 USD / Hour
Villatel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent required
  • Associate or bachelor’s degree in hospitality management, business administration, or related field preferred
  • A genuine passion for hospitality and a dedication to exceeding guest expectations through personalized service and attention to detail
  • Previous experience in a customer service or hospitality role, with a passion for providing exceptional service and creating memorable guest experiences
  • Excellent verbal and written communication skills, with the ability to interact professionally and effectively with guests, colleagues, and management
  • Strong problem-solving skills and the ability to think quickly to address guest inquiries or resolve issues in a timely and satisfactory manner
  • Ability to work collaboratively with colleagues and departments to achieve common goals and ensure guest satisfaction
  • Meticulous attention to detail coupled with the resourcefulness to ensure accuracy in guest service requests and resolutions
  • Willingness to work variable hours, including evenings, weekends, and holidays, to accommodate the needs of guests and the operational requirements of the resort properties
Job Responsibility
Job Responsibility
  • Provide information about resort amenities and services
  • Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested
  • Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels
  • Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience
  • Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently
  • Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action
  • Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests
  • Coordinate with the Director of HR to ensure relevant educational materials are posted and available to the team
  • Fulltime
Read More
Arrow Right

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Job Responsibility
Job Responsibility
  • Deliver smooth check-in and check-out
  • Build memorable and unique guest experiences
  • Guide guests through their entire stay
  • Take ownership of guest experience in main hotel areas
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Deliver quality meals
  • Share highlights of local area
  • Create safe workplace
What we offer
What we offer
  • Equal opportunity employment
  • Diverse and inclusive work environment
  • Service-focused culture
  • Teamwork environment
  • Global brand portfolio
  • Fulltime
Read More
Arrow Right

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...
Location
Location
United States , Rockville
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Job Responsibility
Job Responsibility
  • Deliver smooth check-in and check-out
  • Build memorable and unique guest experiences
  • Guide guests through their entire stay
  • Take ownership of guest experience in main hotel areas
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Deliver quality meals
  • Share highlights of local area
  • Create safe workplace
What we offer
What we offer
  • Wide range of benefits designed to support you and your family
  • Benefits designed to enrich wellbeing
  • Benefits designed to empower career
  • Benefits designed to spark new adventures
  • Fulltime
Read More
Arrow Right

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...
Location
Location
United States , Tarrytown
Salary
Salary:
23.49 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Must have open availability
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Job Responsibility
Job Responsibility
  • Deliver smooth check-in and check-out
  • Build memorable and unique guest experiences
  • Guide guests through their entire stay
  • Take ownership of guest experience in main hotel areas
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Deliver quality meals
  • Share highlights of local area
  • Create safe workplace
What we offer
What we offer
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Global team belonging
  • Career development opportunities
  • Fulltime
Read More
Arrow Right

Guest Experience Specialist

Villatel is hiring individuals passionate about hospitality and providing except...
Location
Location
United States , Orlando
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent required
  • Associate or bachelor’s degree in hospitality management, business administration, or related field preferred
  • A genuine passion for hospitality and a dedication to exceeding guest expectations
  • Previous experience in a customer service or hospitality role
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Ability to work collaboratively with colleagues and departments
  • Meticulous attention to detail
  • Willingness to work variable hours, including evenings, weekends, and holidays
Job Responsibility
Job Responsibility
  • Assist with check-in and check-out procedures and provide information about resort amenities and services
  • Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation
  • Address guest inquiries, requests, and concerns promptly and courteously
  • Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience
  • Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation
  • Solicit feedback from guests regarding their stay and relay information to management
  • Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining records of guest interactions
What we offer
What we offer
  • Villatel health & welfare benefits
  • optional ancillary benefits
  • Team Member Discount Program
  • Referral Program
  • strong company culture
  • Fulltime
Read More
Arrow Right

Guest Experience Specialist

Guest Experience Specialists take the initiative to deliver a wide range of serv...
Location
Location
United States , Alexandria
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Professional uniform, personal appearance, and communications
  • Creating a safe work place
  • Following company policies and procedures
Job Responsibility
Job Responsibility
  • Deliver smooth check-in and check-out
  • Build memorable and unique guest experiences
  • Guide guests through their entire stay
  • Take ownership of guest experience in main hotel areas
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Deliver quality meals
  • Share highlights of local area
  • Perform reasonable job duties as requested
What we offer
What we offer
  • Complimentary breakfast
  • Pools in most locations
  • Wine and beer in the market
  • Fulltime
Read More
Arrow Right
New

Guest Experience Specialist

We are looking for a Brazil-based freelance Guest Experience Specialist to join ...
Location
Location
Brazil
Salary
Salary:
Not provided
guestready.com Logo
GuestReady
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in Portuguese and English
  • Previous experience in hospitality, customer service, or similar roles
  • Proactive, independent, and problem-solving mindset
  • Comfortable with digital tools and tech platforms
  • Available to work European night hours
  • Positive, resilient, and adaptable in a fast-paced environment
Job Responsibility
Job Responsibility
  • Provide fast, friendly, and professional support via email, chat, and phone
  • Resolve booking-related issues: date changes, payment errors, or double bookings
  • Act as the first point of contact for guests with active reservations
  • Coordinate with local teams to solve urgent problems (maintenance, cleaning, Wi-Fi, etc.)
  • Follow up to ensure guests’ issues are fully resolved
  • Learn and use GuestReady’s tools and processes to handle cases efficiently
  • Delight guests by offering tips, arranging special requests, or creative solutions
What we offer
What we offer
  • Work fully remotely from anywhere in Brazil
  • Be part of a multicultural, global team
  • Gain international experience in travel and hospitality
  • Learn and grow with continuous training opportunities
  • Flexible freelance contract — competitive pay and bonuses possible
  • Supportive and people-focused company culture
Read More
Arrow Right
New

Retail specialist

Épicerie Boulud is hiring a full time Cashier/Barista/Retail Specialist. Épiceri...
Location
Location
United States , New York
Salary
Salary:
16.50 USD / Hour
The Dinex Group - Daniel Boulud
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • 1 year of experience
  • Must have weekend availability
  • Must be able to work the Friday closing shift
  • Prior retail, barista and/or food service experience
  • Comfortable working in a fast paced, high volume environment
Job Responsibility
Job Responsibility
  • Working the cashier
  • Preparing coffee & tea orders
  • Taking orders and preparing sandwiches and other hot food orders
  • Ensuring an excellent guest experience
  • Maintaining store cleanliness
What we offer
What we offer
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401k
  • Commuter Benefits
  • Dining Discounts
  • Tips
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy