Guest Service Representative Job at Applebrook RV Parks (Kissimmee)

Guest Service Representative

Applebrook RV Parks

Location:
United States , Kissimmee

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

14.50 - 16.00 USD / Hour

Save Job

Apply Position

Job Description:

This position fulfills a variety of customer service needs in support of the campground successful operation. Reporting to the Property Manager, this individual works closely with maintenance, groundskeeping, and other staff to provide the Park's guest with the most enjoyable experience. As the face of the Park, it is important that our Guest Service Representative treats all guests with kindness, empathy, and respect at all times.

Job Responsibility:

Provide a seamless check-in process for guests by having check in information ready in advance, collecting any payments and explaining the Park's operational characteristics and changes that may impact the guest experience
Assist future guests with reservations via phone and email as we as respond to general inquiries about the Park
Follow procedures for collecting and handling currency
Perform general administrative functions such as answering phones, emails, copying, and filing
Assist in enforcing all safety rules in and around the Park, contacting security and law enforcement as needed
Maintain knowledge of general park information and the area in order to answer guest questions and offer local recommendations for inquiries related to RV repair shops, grocery stores and other services
Build a high level of proficiency with the reservation system

Requirements:

A minimum of 1 to 2 years of customer service, hotel or retail experience
A sense of energy, passion, integrity, honesty, great attendance, and personal responsibility
Motivation and dedication to serving customers and a job well done
Able to work with minimal supervision
Able to manage cash and perform light accounting work
Able to work approximately 24 -32 hours each week including weekends
Proficient with email
Highschool graduate or GED required
Must be within commuting distance to the property

Additional Information:

Job Posted:
March 02, 2026

Employment Type:

Parttime

Work Type:

On-site work

Applebrook RV Parks - All Job Offers

Job Link Share: