CrawlJobs Logo
JLL Logo JLL · Customer Service

Guest Service Representative

United States, Honolulu 16.00 USD / Hour · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

Energetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Retail center in Honolulu, HI. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Guest Services Representatives must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times.

Job Responsibility

  • Courteously greeting all tenants and visitors to the reception desk
  • Signing in all authorized visitors according to the policies, rules, and regulations
  • Contacting tenants in a courteous and professional manner when a guest is not pre-registered
  • Providing excellent service to all guests arriving at the building
  • Processing visitors’ information and provide a visitor badge
  • Providing access to visitors for tenant and non-tenant group events, as needed
  • Answering any tenant phone calls and emails for assistance throughout the day
  • Providing guidance/information as requested from tenants

Requirements

  • Takes great pride in offering helpful, friendly service at all times
  • Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs
  • Is able to collaborate and work within a team environment
  • Is proactive, approachable and solution focused
  • Is punctual and dependable
  • Has a strong customer service orientation
  • Has excellent interpersonal and communication skills
  • Has experience with multi-line phone systems
  • Is proficient on basic Microsoft Office applications and the Internet
  • Candidates must be authorized to work in the United States without sponsorship

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
JLL - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Guest Service Representative

8 matching positions

Guest Service Representative

At Marriott International, we are dedicated to being an equal opportunity employ...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
  • Fulltime
Read More
Arrow Right

Guest Service Representative

Organize, confirm, process, and conduct all guest check-ins/check-outs, room res...
Location
Location
United States , Detroit
Salary
Salary:
21.14 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
  • Fulltime
Read More
Arrow Right

Guest Service Representative

We are partnering with a growing organization to permanent a Guest Service Repre...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service experience (call center, hospitality, retail, or similar)
  • Ability to remain calm and detail oriented when working with frustrated customers
  • Excellent listening skills and attention to detail
  • Comfortable multitasking and prioritizing in a fast-paced environment
  • Reliable, punctual, and accountable
  • Positive, team-oriented mindset
  • Basic computer skills with the ability to learn new systems quickly
Job Responsibility
Job Responsibility
  • Serve as a primary point of contact for guests via phone, email, and chat
  • Handle guest inquiries, concerns, and claims with a high level of professionalism and empathy
  • Support membership management, including renewals, updates, and retention efforts
  • Assist with account updates and troubleshoot customer issues during system transitions
  • Ensure timely and accurate resolution of guest concerns while maintaining strong service quality
  • Collaborate with internal teams to escalate and resolve issues when needed
  • Provide a positive, solution-focused experience for every guest interaction
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right

Guest Service Representative

Organize, confirm, process, and conduct all guest check-ins/check-outs, room res...
Location
Location
United States , Waikiki
Salary
Salary:
28.67 - 35.84 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
What we offer
What we offer
  • health care benefits
  • retirement benefits
  • earned paid time off and/or sick leave
  • life insurance
  • disability coverage
  • other life and work wellness benefits
  • Parttime
Read More
Arrow Right

Guest Service Representative

Organize, confirm, process, and conduct all guest check-ins/check-outs, room res...
Location
Location
Canada , Toronto
Salary
Salary:
24.06 - 30.08 CAD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
  • Fulltime
Read More
Arrow Right

Guest Service Representative

Organize, confirm, process, and conduct all guest check-ins/check-outs, room res...
Location
Location
United States , San Diego
Salary
Salary:
26.15 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
  • Fulltime
Read More
Arrow Right

Guest Service Representative

Organize, confirm, process, and conduct all guest check-ins/check-outs, room res...
Location
Location
United States , Chicago
Salary
Salary:
26.76 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Open Availability
  • Flexible Shift Preferred
  • Related Work Experience Preferred
  • ability to stand, sit, or walk for an extended period of time
  • ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
What we offer
What we offer
  • wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures
  • Fulltime
Read More
Arrow Right

Guest Service Representative

Organize, confirm, process, and conduct all guest check-ins/check-outs, room res...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
Job Responsibility
Job Responsibility
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
  • Secure payment
  • verify and adjust billing
  • Activate and file room keys
  • Process all guest requests and relay messages
  • Print contingency lists to have a record of all guests in case of emergency
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
  • Follow up on any outstanding requests or problems from the previous day and are resolved
  • Run and review daily reports/logs
  • Parttime
Read More
Arrow Right