Guest Service Representative Job at JLL (Honolulu)

Guest Service Representative

JLL

Location:
United States , Honolulu

Category:
Customer Service

Contract Type:
Not provided

Salary:

16.00 - 18.00 USD / Hour

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Job Description:

Energetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Retail center in Honolulu, HI. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Guest Services Representatives must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times.

Job Responsibility:

Courteously greeting all tenants and visitors to the reception desk
Signing in all authorized visitors according to the policies, rules, and regulations
Contacting tenants in a courteous and professional manner when a guest is not pre-registered
Providing excellent service to all guests arriving at the building
Processing visitors’ information and provide a visitor badge
Providing access to visitors for tenant and non-tenant group events, as needed
Answering any tenant phone calls and emails for assistance throughout the day
Providing guidance/information as requested from tenants

Requirements:

Takes great pride in offering helpful, friendly service at all times
Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs
Is able to collaborate and work within a team environment
Is proactive, approachable and solution focused
Is punctual and dependable
Has a strong customer service orientation
Has excellent interpersonal and communication skills
Has experience with multi-line phone systems
Is proficient on basic Microsoft Office applications and the Internet
Candidates must be authorized to work in the United States without sponsorship

What we offer:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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