Guest Service Representative Job at Tricoci University of Beauty Culture (Chicago)

Guest Service Representative

Tricoci University of Beauty Culture

Location:
United States , Chicago

Category:
Customer Service

Contract Type:
Not provided

Salary:

15.00 - 16.20 USD / Hour

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Job Description:

Join Our Team as a Guest Service Representative at Tricoci University! About Tricoci University: Tricoci University of Beauty Culture is a distinguished institution dedicated to providing students with a comprehensive education in beauty and wellness. We are committed to fostering an inclusive environment that prioritizes both student achievement and exceptional guest experiences. Position Overview: As a Guest Service Representative, you will be the welcoming face of Tricoci University, responsible for creating a positive first impression for all guests and students. Your excellent customer service skills will enhance the experience for everyone visiting our campus. Why Work With Us? Be part of a recognized institution committed to shaping the future of beauty professionals. Engage in a positive and dynamic work culture focused on guest satisfaction. Opportunities for professional growth and development within the beauty industry. A team-oriented environment that emphasizes collaboration and mutual support.

Job Responsibility:

Welcome and greet guests and students enthusiastically as they arrive
Handle phone calls and inquiries, providing accurate information regarding programs and services
Manage appointment scheduling and confirmations to ensure a smooth flow of operations
Maintain detailed records of guest interactions and appointments
Address guest concerns or feedback effectively and professionally
Collaborate with team members to create an efficient and enjoyable environment
Assist with various administrative duties to support the overall operations of the university

Requirements:

High school diploma or equivalent
experience in hospitality or customer service is a plus
Prior experience in a guest service or customer support role is preferred
Strong verbal and written communication skills to engage effectively with guests
Excellent organizational skills and the ability to multitask in a busy environment
Familiarity with Microsoft Office Suite
knowledge of CRM systems is an advantage
A positive and friendly demeanor with a commitment to providing superior customer service
Flexible availability to work various shifts, including weekends and holidays as required
Monday through Friday 5:00pm-10:00pm CST

What we offer:

Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment
Exclusive employee discounts on beauty services and products

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Parttime

Work Type:

On-site work

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