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As a Guest Service Manager of Food and Beverage, you will oversee the daily operations of the Williamsburg Lodge dining room and lounge areas.
Job Responsibility:
Oversee the daily operations of the dining room and lounge
Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls
Monitor and control payroll and labor costs
Enhance revenue opportunities
Maintain the quality of guest service in the dining room and lounge
Manage employee performance to meet established standards
Requirements:
Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations
OR 2 year degree in restaurant management PLUS 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations
OR High school diploma or GED, PLUS 4-6 years progressively responsible experience including 3 years supervision in fine dining operations
Must be at least 21 years of age
Working knowledge of food, beverage, service, and payroll cost control methods
Strong knowledge of wine and liquor plus bartending experience
Ability to 1) communicate well both orally and in writing
2) exercise high levels of tact and discretion
3) demonstrate extreme courtesy and hospitality in stressful situations and 4) work flexible shifts that include nights, weekends and holidays
No felony, crime involving moral turpitude (lying, cheating, or stealing), or drug-related offense within the past five years (per Virginia A.B.C. law)