Guest Service Generalist Job at Wyndham Destinations (Margaret River)

Guest Service Generalist

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacati...

Location

Australia , Dinner Plain

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
Ability to work a flexible roster, including weekends, evenings and school holiday period
Current drivers licence

Job Responsibility

Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures
Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines
Housekeeping functions such as cleaning & maintaining guest accommodation
Food & Beverage functions such as preparing and serving Food & Beverages
Maintenance functions such as maintaining guest accommodation and common areas

What we offer

Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand

Parttime

Guest Service Generalist

The Guest Service Generalist at The Sebel Pinnacle Valley Resort is responsible ...

Location

Australia , Merrijig

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Previous experience within a similar hotel position is desirable, but not essential
No experience or qualifications required
Fluency in English (written and verbal)
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
Ability to work a flexible roster, including weekends, evenings and school holiday period

Job Responsibility

Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures
Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines
Housekeeping functions such as cleaning & maintaining guest accommodation
Food & Beverage functions such as preparing and serving Food & Beverages
Ski shop attendant duties including supporting retail services, providing advice and assisting with fitting of ski equipment
Achievement of monthly sales targets for the ski shop
Design and create a small café-style menu
Manage food preparation and presentation
Provide excellent front-of-house service
Work independently and lead all aspects of café operations

What we offer

Birthday leave to celebrate your special day
Subsidised private health insurance (following successful probation completion)
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Shared rental accommodation available (including WIFI and Electricity)

Fulltime

Guest Service Generalist

The Guest Service Generalist at Club Wyndham Wanaka is responsible for completin...

Location

New Zealand , Wanaka

Salary:

26.83 NZD / Hour

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Previous experience within a similar hotel position is desirable, but not essential
No experience or qualifications required
Fluency in English (written and verbal)
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
Ability to work a flexible roster, including weekends, evenings and school holiday period

Job Responsibility

Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures
Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines
Housekeeping functions such as cleaning & maintaining guest accommodation
Food & Beverage functions such as preparing and serving Food & Beverages
Design and create a small café-style menu
Manage food preparation and presentation
Provide excellent front-of-house service
Work independently and lead all aspects of café operations
Maintenance functions such as maintaining guest accommodation and common areas

What we offer

Subsidised private health insurance (following successful probation completion)
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand

Fulltime

New

Housekeeping Generalist

At Four Seasons Residence Club Aviara, the Housekeeping Generalist is essential ...

Location

United States , Carlsbad

Salary:

26.55 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing and oral proficiency in the English language
Previous hospitality housekeeping experience
Driving a company vehicle is an essential function of this role, a valid California Driver's License is necessary

Job Responsibility

Offer to assist owners/guests when requested
Handle all guest interactions with the highest level of hospitality and professionalism
Utilize a variety of computer systems daily to communicate with internal staff and departments such as HotSOS, and Opera
Monitor and respond to fire control panel and emergency and safety situations
Perform other tasks or projects as assigned by Residence Club management or staff
Assist with inventory, ordering supplies, and monitoring expenditures
Act as a liaison to coordinate the efforts of multiple departments including Engineering and Front Office
Run room reports, prioritize room cleaning, and update the status of departing guest rooms
Ensures communication and follow-up on any problems, guest requests, or special requirements
Inspect Guest Villas as assigned and in accordance with Residence Club standards

What we offer

401(k) Retirement Savings Plan
Excellent training and development opportunities
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

HR Generalist Coordinator II

The HR Generalist Coordinator II provides support to Human Resources and operati...

Location

United States , Zephyr Cove

Salary:

22.00 - 24.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

1-2 years in Human Resources preferred
Bachelor’s degree preferred
Strong interpersonal and planning skills
Strong English verbal/written communication skills
A high level of guest service and an eye for detail
Proficient in Microsoft office programs
Experience taking care of a large employee population preferred

Job Responsibility

Use HR systems to produce reports
Assist with tracking and administrating recognition program
Provide data and information as needed for investigations in partnership with HR Managers
Coordinate the benefits program
Lead and coordinate the Annual Performance Review process for front line associates in partnership with management
Assist with hiring, on-boarding, and training new associates
Connect with a third-party administrator for worker’s compensation, FMLA, and Short-Term Disability and leave

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Human Resources Director

The Director of Human Resources is an on-site leadership position critical to Th...

Location

United States , Snoqualmie Pass

Salary:

110000.00 - 130000.00 USD / Year

Boyne Resorts

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field
5+ years progressive HR experience with 3+ years leading HR teams
Expertise in high-volume hiring environments (1,000+ hires annually)
Deep knowledge of Washington State employment law and compliance
Proven experience managing complex employee relations, investigations, and terminations
Experience supporting diverse business units
Proficiency with HRIS and applicant tracking systems
Strong business acumen, communication skills, and ability to influence relationships
Flexibility to work weekends and holidays during peak seasons
ability to travel between base areas

Job Responsibility

Lead, develop, and mentor a team of 3-5 HR professionals including specialists, coordinators, and generalists
Supports senior leadership at the resort and HR Shared Services to execute Boyne Resort’s programs
Excellent communicator and ability to transfer knowledge clearly and timely across all levels of the organization
Creates a talent pipeline by way of coaching for success, performance management, and career development
Provides trustworthy, cross-functional relationships with all department heads and maintains regular business reviews and is seen as a value-add resource
Instrumental in developing high-performing teams with an emphasis on our values framework L.E.A.D.S.
Oversee all HR operational processes including talent acquisition and workflows related to job offers, onboarding, I-9 verification, background checks, benefits administration, HRIS management, and personnel file maintenance
Experience with HCM systems including ICIMS, UKG, and BI for reporting and analytics
Understands Washington state employment laws and can communicate and effectively ensure compliance related to wage and hour, paid sick leave, workers' compensation, and industry-specific regulations for food service and mountain operations
Oversees the management of unemployment claims, workplace investigations, workers' compensation, pay programs and bonus administration, compensation and benefits, and annual compliance audits

What we offer

eligibility for a 15% bonus

Fulltime

HR Generalist Coordinator II - Contact Center

The HR Generalist Coordinator II provides support to Human Resources and operati...

Location

United States , Nashville

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

1-2 years in Human Resources preferred
Bachelor’s degree preferred
Strong interpersonal and planning skills
Strong English verbal/written communication skills
A high level of guest service and an eye for detail
Proficient in Microsoft office programs
Experience taking care of a large employee population preferred

Job Responsibility

Use HR systems to produce reports
Assist with tracking and administrating recognition program
Provide data and information as needed for investigations in partnership with HR Managers
Coordinate the benefits program
Lead and coordinate the Annual Performance Review process for front line associates in partnership with management
Assist with hiring, on-boarding, and training new associates
Connect with a third-party administrator for worker’s compensation, FMLA, and Short-Term Disability and leave

Fulltime

New

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

Guest Service Generalist

Wyndham Destinations

Location:
Australia , Margaret River

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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Job Responsibility:

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