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Guest Service Expert

Dominican Republic, Santo Domingo · Job Posted January 06, 2026
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Job Description

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Job Responsibility

  • Putting food on the table that guests will enjoy
  • Building an experience that is memorable and unique
  • Taking the initiative and delivering a wide range of services to make sure guests enjoy their meal
  • Setting tables
  • Communicating with the kitchen
  • Interacting and serving guests
  • Cleaning work areas and supplies
  • Making transactions feel like part of the experience

Requirements

  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to create a safe workplace, follow company policies and procedures, uphold quality standards, and maintain professional uniform, personal appearance, and communications
  • Physical ability to stand, sit, or walk for an extended time
  • move over sloping, uneven, or slippery surfaces
  • read and visually verify information
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping

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