Guest Service Expert, Marriott Bonvoy

Guest Service Expert

Marriott Bonvoy

Location:
United States, Sarasota

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. As part of our team, you will learn and exemplify the Ritz-Carlton Gold Standards, such as our Employee Promise, Credo, and Service Values.

Job Responsibility:

Setting tables
communicating with the kitchen
interacting and serving guests
cleaning work areas and supplies
creating a safe workplace
following company policies and procedures
upholding quality standards
ensuring uniform, personal appearance, and communications are professional.

Requirements:

High school diploma or G.E.D. equivalent
less than 1 year related work experience
ability to stand, sit, or walk for an extended time
ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
ability to read and visually verify information.

What we offer:

Equal opportunity employer
non-discrimination on protected bases
fostering a diverse environment
chance to be proud of work
belonging to a global team
exposure to Ritz-Carlton Gold Standards.

Additional Information:

Job Posted:
September 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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