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Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day.
Job Responsibility:
Setting tables
Communicating with the kitchen
Interacting and serving guests
Cleaning work areas and supplies
Making transactions feel like part of the experience
Creating a safe workplace
Following company policies and procedures
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications
Managing the menu
Requirements:
High school diploma or G.E.D. equivalent
Less than 1 year related work experience
No supervisory experience required
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move over sloping, uneven, or slippery surfaces
Ability to read and visually verify information
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
What we offer:
Free parking
Free meal
Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures
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