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Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Job Responsibility:
Building an experience that is memorable and unique
Taking the initiative and delivering a wide range of services to make sure guests enjoy their meal
Setting tables
Communicating with the kitchen
Interacting and serving guests
Cleaning work areas and supplies
Making transactions feel like part of the experience
Performing other reasonable job duties as requested
Requirements:
High school diploma or G.E.D. equivalent
Less than 1 year related work experience
No supervisory experience
No license or certification required
Ability to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure professional uniform, personal appearance, and communications
Ability to be on feet and moving around (stand, sit, or walk for an extended time
moving over sloping, uneven, or slippery surfaces)
Ability to manage the menu (read and visually verify information)
Ability to take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
reach overhead and below the knees, including bending, twisting, pulling, and stooping)