Guest Service Associate Front Office Job at Fairmont Grand Del Mar (New Delhi)

Front Office Associate

Front Office Associate position at JW Marriott Bengaluru Prestige Golfshire Reso...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Luxury work environment
Equal opportunity employer
Celebrating unique backgrounds of associates

Fulltime

Front Office Associate

Front Office Associate position at Courtyard by Marriott Bali Nusa Dua Resort re...

Location

Indonesia , Bali Nusa Dua

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Passionate about better serving travelers
Empowering guest experience
Being part of a small yet ambitious team
Learning opportunities
Global team environment
Professional development

Fulltime

Front Office Associate

Moxy hotels provide energetic and stylish hotel experiences for always-on guests...

Location

Nepal , Kathmandu

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
Secure payment
verify and adjust billing
Activate and file room keys
Process all guest requests and relay messages
Print contingency lists to have a record of all guests in case of emergency
Identify and explain room features to guests
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Follow up on any outstanding requests or problems from the previous day and ensure they are resolved
Run and review daily reports/logs

Job Responsibility

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
Secure payment
verify and adjust billing
Activate and file room keys
Process all guest requests and relay messages
Print contingency lists to have a record of all guests in case of emergency
Identify and explain room features to guests
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Follow up on any outstanding requests or problems from the previous day and ensure they are resolved
Run and review daily reports/logs

What we offer

Being part of Marriott International
Belonging to a global team
Equal opportunity employer policies
Non-discrimination on any protected basis including disability or veteran status

Fulltime

Front Office Associate

Front Office Associate position at The Westin Hyderabad Hitec City, responsible ...

Location

India , Hyderabad

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Supply guests with directions and information regarding property amenities, services, and hours of operation
Contact appropriate departments to resolve guest calls, requests, or problems
Follow up with guests to ensure satisfaction
Receive, record, and relay messages accurately
Respond to special requests from guests with unique needs
Communicate VIP arrivals to designated personnel
Report accidents, injuries, and unsafe work conditions to manager
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs

Fulltime