Guest Service Associate - Housekeeping, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Kochi

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Guest Service Associate - Housekeeping will assist in managing daily activities, coordinate efforts between departments, and ensure adherence to quality expectations and standards. The role involves preparing room assignments, resolving issues with discrepant rooms, and maintaining a professional appearance while ensuring guest satisfaction.

Job Responsibility:

Run sold room reports
verify room status
determine discrepant rooms
prioritize room cleaning
update status of departing guest rooms
assist Housekeeping management in managing daily activities
act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
document and resolve issues with discrepant rooms with the Front Desk
prepare and distribute room assignments to Housekeeping staff
record, monitor, and update list of ‘Do Not Disturb' rooms
ensure that vacant dirty rooms are cleaned by the necessary time
assign rush rooms and rooms previously on the ‘Do Not Disturb' list
complete required Housekeeping paperwork

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

What we offer:

Equal opportunity employer
non-discrimination on any protected basis
access to opportunity
valued and celebrated unique backgrounds
rich blend of culture, talent, and experiences

Additional Information:

Job Posted:
June 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Guest Service Associate - Housekeeping