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Guest Service Associate - Food & Beverage

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India, Mumbai

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Guest Service Associate position in Food & Beverage department at The Westin Mumbai Powai Lake, responsible for maintaining work areas, ensuring cleanliness, following safety procedures, and providing excellent guest service while supporting the brand's wellness mission.

Job Responsibility:

  • Complete closing duties including storing reusable goods and cleaning equipment
  • Set up, stock, and maintain work areas
  • Inspect cleanliness and presentation of china, glass, and silver
  • Maintain cleanliness of work areas throughout the day
  • Follow company safety and security policies
  • Report accidents and unsafe conditions
  • Ensure uniform and personal appearance are professional
  • Welcome and acknowledge all guests
  • Speak professionally and answer telephones appropriately
  • Develop positive working relationships
  • Support team goals
  • Adhere to quality expectations
  • Read and verify information in various formats

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift, carry, push, pull objects up to 50 pounds
  • Fine motor skills and hand-eye coordination
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to move up and down stairs and service ramps
  • Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping

Nice to have:

  • Passionate about wellness
  • Active lifestyle
  • Optimistic attitude
  • Adventurous spirit
What we offer:
  • Equal opportunity employer
  • Valued and celebrated diverse backgrounds
  • Commitment to associate well-being
  • Global team environment

Additional Information:

Job Posted:
November 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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