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Kew Green Hotels Logo Kew Green Hotels · Hospitality and Tourism

Guest Service Assistant

United Kingdom, Rugby-Northampton Employment contract 12.71 GBP / Hour · Job Posted June 10, 2026
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Job Responsibility

  • Deliver excellent service across reception, restaurant, bar, meetings and events
  • Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting
  • Build genuine relationships with guests, adapting your approach to each individual
  • Maintain cleanliness and presentation across all guest areas
  • Help the hotel meet brand standards and company goals by delivering outstanding service every shift
  • Represent our values and culture, keeping guest experience at the centre of everything you do

Requirements

  • A genuine passion for people and hospitality
  • Strong communication skills and the confidence to work as part of a team
  • A proactive approach
  • Comfortable using technology, including MS Office and similar tools

What we offer

  • Career development through fully funded apprenticeships and our internal development programme
  • Discounts on hotel stays and a variety of major retailers, restaurants and days out
  • Free use of our gyms, pools, and leisure facilities
  • 24/7 access to wellbeing, financial, and legal support
  • Monthly service charge
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