Guest Service Assistant (Receptionist) Job at Aimbridge Hospitality EMEA (London)

Guest Receptionist

Join Our Clients Team as a Guest Receptionist! Are you a friendly, organised, an...

Location

United Kingdom , Exeter Outskirts towards Dawlish

Salary:

12.42 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

A positive, can-do attitude and a passion for hospitality
Strong communication and organisational skills
Confidence using booking systems and basic computer software
Previous reception or customer service experience (preferred but not essential)
Flexibility to work weekends and holidays

Job Responsibility

Welcoming guests with a warm smile and providing excellent customer service
Handling check-ins and check-outs efficiently
Managing bookings and enquiries via phone, email, and in person
Assisting with guest queries and resolving any issues promptly
Supporting the wider team with administrative tasks

What we offer

Be part of a fun, supportive team in a beautiful setting
Enjoy staff discounts on holidays and facilities including gym, swimming pool and more!
Opportunities for training and career progression
Make lasting memories for guests and yourself!

Fulltime

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...

Location

United States , Baltimore

Salary:

Not provided

Lord Baltimore Hotel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
A minimum of two years previous guest service and reservations experience required
Outstanding customer service skills
People person
Flexible Schedule for various shifts including evenings, weekends and holidays
Excellent written, verbal communication and organizational skills
Excellent computer skills with previous OPERA experience strongly preferred
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor

Job Responsibility

Greet and assist guests with reservations, confirmations, special requests, etc.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about the hotel, its policies, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.

What we offer

Daily complimentary lunch/dinner (depending on your shift)
Employee discounts and more

Fulltime

Spa Receptionist cum Trainer

Spa Receptionist cum Trainer position at Legacy Mekong Can Tho, Autograph Collec...

Location

Vietnam , Can Tho

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
Update records, files, reservations
Answer inquiries from guests
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment
Prepare letters, memos, and documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail
Create and maintain computer- and paper-based filing systems
Compile, copy, sort, and file records
Enter and locate work-related information using computers and/or point of sale systems

Job Responsibility

Update records and files
Handle reservations
Answer guest inquiries
Transmit information and documents
Operate office equipment
Prepare documents and correspondence
Handle mail
Maintain filing systems
File records and documents
Use point of sale systems

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Access to opportunity
Global team environment

Fulltime

Receptionist

Receptionist position at The Ritz-Carlton Millenia Singapore focused on performi...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Schedule services for individuals and large groups using spa/salon reservations software system
ability to perform all reception operational duties including check in, check out, billing and reservation procedures
excel in knowledge of all spa services and products
conduct daily & month-end inventory count of retail items
ability to adapt to priority changes of workflow or requirements
ability to prioritize, organize and follow up
successful completion of the training/certification process
education: high school diploma or G.E.D. equivalent
related work experience: less than 1-year related work experience

Job Responsibility

Update the reservations/cancellations list throughout the day
inform providers of last-minute changes and resolve scheduling issues
promote and sell spa/salon services
process guest payments for spa/salon services
balance, scan, and drop receipts
notify engineering of maintenance and repair needs
maintain cleanliness of fitness centre, spa and locker rooms
assist customers before and/or after their treatment for retail purchase
answer departmental telephone within 3 rings using correct telephone etiquette
accommodate all guest requests courteously and efficiently

What we offer

Equal opportunity employer
access to training and career growth
access to a global team
non-discrimination on any protected basis including disability and veteran status

Fulltime

Spa Receptionist

Responsible for greeting guests, communicating spa and salon treatments and serv...

Location

United States , Albuquerque

Salary:

14.62 USD / Hour

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be 18 years or older
High School Diploma or General Education Degree (GED) equivalent, preferred
Six (6) months cash handling experience, required
Six (6) months general spa/salon experience, Preferred
Must be able to acquire and maintain Gaming License issued through POIGRA
Must be able to successfully pass a pre-employment drug test and background investigation
Must be flexible with work schedule
Must maintain all Isleta Resort and Casino-wide educational and certification requirements
Must possess and maintain an American Red Cross CPR Certification and Health Card, required
Must possess/obtain and maintain a New Mexico Alcohol Servers License, required

Job Responsibility

Responsible for greeting guests, communicating spa and salon treatments and services, scheduling appointments, maintaining a safe and inviting spa environment while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests
Responds to all guest needs and requests in an informative, professional manner while using appropriate customer service etiquette
Schedules guests for services while implementing proper procedures
Informs guests of salon and spa services
Closes sales and encourages guests to pre-book services
Offers cross-service recommendations
Executes standard telephone procedures using appropriate customer service etiquette
Confirms scheduled appointments with reminder phone calls to guests
Informs service professionals of arrived guests
Resolves guest challenges utilizing support from Salon Manager/Supervisor

What we offer

Comprehensive Benefits package
matching 401K program
Career Development & Advancement
Generous PTO
Recognition & Incentives
Team Member Dining
opportunities for Community Engagement

Fulltime

Guest Experience Expert

Our jobs aren’t just about giving guests a smooth check-in and check-out. Inste...

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school matric certificate
No related work experience is required
No supervisory experience is required
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Ability to stand, sit, or walk for an extended time

Job Responsibility

Build and experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Make transactions feel like part of the experience
Get it right for our guests and our business each and every time

Fulltime

Temporary Receptionist

Join Our Team as a Receptionist! Are you a friendly, organised, and professional...

Location

United Kingdom , Cambridge

Salary:

12.60 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication skills, both verbal and written
Strong organisational abilities and attention to detail
A positive attitude and a genuine desire to help others
Proficiency in Microsoft Office Suite and basic office equipment
Previous experience in a receptionist or customer service role is a plus

Job Responsibility

Greeting guests with a warm smile and assisting them with inquiries
Answering and directing phone calls promptly and professionally
Handling incoming and outgoing mail and packages
Maintaining an organised reception area that reflects our brand
Assisting with administrative tasks as needed

Fulltime

Receptionist

Temporary Receptionist position in a vibrant recruitment office, serving as the ...

Location

United Kingdom , Holborn

Salary:

13.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Outgoing and approachable, with a friendly personality
Organised and detail-oriented, able to multitask with ease
A great communicator, both in person and over the phone
Adaptable, with a positive attitude towards challenges
Experienced in a receptionist or customer service role (preferred)

Job Responsibility

Welcoming guests with a warm smile and professional demeanour
Managing incoming calls and directing them to the appropriate team member
Handling inquiries with enthusiasm and clarity
Maintaining a tidy and inviting reception area
Assisting with administrative tasks to support our recruitment team

Fulltime

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Guest Service Assistant (Receptionist)

Job Responsibility

Requirements

Nice to have

What we offer

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