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14forty Logo 14forty · Customer Service

Guest Service Ambassador

Ireland, Dublin Employment contract 35506.00 EUR / Year · Job Posted July 03, 2026
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Job Description

Are you passionate about delivering outstanding service? We are looking for a Guest Service Ambassador to join our Rapport team, based at our client’s prestigious offices in Dublin. This role is key in ensuring seamless office operations and a welcoming environment for all employees and visitors.

Job Responsibility

  • Providing an exceptional welcome to our customers in the building
  • Escorting guests to their booked meeting spaces within the building, when required
  • Acting upon all requests that clients might have in an efficient and friendly manner
  • Handling external and internal calls professionally
  • Improving client engagement in all areas
  • Maintaining high standards so that the client expectations are consistently exceeded
  • Checking that all meeting rooms are set-up correctly, according to the agreed specifications
  • Collaborating with the Office Coordinator

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together
  • Ideally, have a background of front-of-house Reception experience in a luxury hotel, premium airline, or a corporate environment
  • Understand professional etiquette
  • Have a positive and proactive attitude
  • Be a great communicator
  • Demonstrate excellent attention to detail
  • Be organised and adaptable
  • Take pride in their professionalism and presentation
  • Enjoy working in a collaborative and supportive team
  • Be tech-savvy, with a willingness to learn and assist with office technology and systems

What we offer

  • Travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Tax-saver tickets on public transport
  • Bike to Work Scheme
  • Subsidized daily breakfast, lunch, snacks, and barista beverages while on duty
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Eye examination voucher for VDU/DSE test
  • Learning and development opportunities
  • WOW Awards
  • One paid day off annually to support a cause
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