Guest Service Ambassador Job at PM Hotel Group (Philadelphia)

Corporate Receptionist and Guest Service Ambassador

Rapport is recruiting Corporate Receptionists and Guest Service Ambassadors who ...

Location

United Kingdom , London

Salary:

34000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Customer service skills are essential
excellent communication skills at all levels
proficient in business administration and able to work independently or in a team setting
great eye for detail
excellent organisational and time management skills

Job Responsibility

Be the first point of contact for all clients and customers arriving to the building
Meet, greet, and assist with all queries and/or meetings and events on site
Answer and redirect telephone calls and emails as appropriate
Set up and manage meeting rooms

What we offer

Travel discounts
Grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards

Fulltime

Guest Service Ambassador-Food & Beverage

Our jobs aren’t just about putting food on the table or serving guests during a ...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Setting tables and event materials
Communicating with the kitchen
Interacting and serving guests
Cleaning work areas and supplies
Follow all company and safety and security policies and procedures
Report maintenance needs, accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets

Fulltime

Food Service Ambassador - Sanitationist

Location

United States , Park Ridge

Salary:

18.85 - 28.30 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Strong knowledge in food service from within a hospital, restaurant or a related environment
Excellent customer service skills and communication skills to effectively interact with a variety of people
The ability to work in close cooperation with nursing personal is required
Ability to multitask, route calls, greet patients, place orders, and troubleshoot food related issues
Ability to read and understand written and oral communications
Must be self-directed, able to work independently and make decisions with minimal supervision
Ability to maintain a friendly and cheerful demeanor, reflecting the culture of healing
Excellent phone etiquette
Strong knowledge and understanding of food/drug interactions and food allergens
Good organizational and time management skills

Job Responsibility

Acts as key contact person between food and nutrition and the patient
Obtains patient meal orders via call center or bedside following scripting and customer service standards
Provides patient with an orientation to Room Service and other department services including the patient menu, diet order, meal ordering process, guest services and how to speak with a dietitian
Delivers meals and collects patient trays after meals
Ensures satisfaction of patients with food items upon delivery
Records intake for patient calorie counts as ordered by physician or dietitian
Resolves any patients concerns
Document meal fluid intake for I & O
Receives and processes diet changes throughout the day, i.e. diet orders, patient admissions, cancellations, transfers, special physician orders such as tube feedings and supplements
Document in the patient card file regarding food allergies, intolerances, preferences, and food / drug interactions

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

Guest Service Agent

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opport...

Location

Australia , Yulara

Salary:

Not provided

Voyages Indigenous Tourism

Expiration Date

July 01, 2026

Requirements

Experience with Opera Cloud is highly regarded
A National Criminal History Check is a mandatory step in the recruitment process.

Job Responsibility

Act as an ambassador of the Resort, ensuring all guests feel welcome
Ensure guest satisfaction at all points in the guests journey
Processing all check in and check out
Process hotel charges to guests' accounts, ensuring bills are accurate and that payments are processed correctly and securely

What we offer

Discounted accommodation
Competitive pay
Resort discounts
Delicious on-shift meals
Relocation assistance payment of up to $700
Access to staff pool, gym, and Residents Club
After a year of service: rental discounts, $700 vacation bonus, resort vouchers for work anniversary
Development opportunities
Attendance and performance incentives

Fulltime

!

Guest Service Expert

The Westin Perth is looking for our next Guest Service Expert - Part Time. Our j...

Location

Australia , Perth

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Competent with Word, Excel, PowerPoint and software packages
Competent with OPERA Software or similar
Passion for delivering energetic customer service
Positive attitude and an electric personality
Articulate and confident in English language
To have ability to smile on the phone
Passionate about a career in hospitality management
Australian Working Rights

Job Responsibility

The check in and check out of hotel guests
Maintaining guest accounts
Taking reservations when required
Assisting with all guest enquiries and directing internal and external phone calls
Ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department
Creating a welcoming impression as an ambassador for the hotel at all times will be of utmost importance
May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system
Create guest moments and follow up with guest to ensure their request has been resolved to their satisfaction
You will have to rotate to cover some of our overnight shifts

What we offer

Parental leave
Birthday leave
Long service leave portability across all 30 Marriott Brands
Travel & stay benefits including eligibility into our Bonvoy loyalty program
Incentive, recognition, and wellbeing programs
Excellent career growth and learning opportunities
Access to Employee Assistance Programs

Parttime

Bilingual Guest Service Agent

Located in the heart of Canada's capital next door to the Parliament Buildings, ...

Location

Canada , Ottawa

Salary:

25.57 CAD / Hour

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Fluent in both official languages (English and French) is a requirement
Previous Front Desk Agent experience in a similar environment
Excellent verbal and written skills
Must have the ability to handle cash effectively and accurately
Computer literate with exposure to Opera, Property Manager and Delphi, Word and Excel is preferable
Active listener, self-starter
Able to make decisions and take initiative
Ability to type 40 words per minute
Positive and pleasant attitude
Able to work alone

Job Responsibility

Provide outstanding service to our internal and external guests
Assist with tour check-ins and greet the tour guide and groups when required
Generate reports for other departments in the hotel
Key member of crisis & emergency team
Register and checkout hotel guests
Act as an ambassador of Fairmont Château Laurier
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist Leadership in performing daily duties
Available evenings, weekends and holidays
Available to work overnight shift, when required

What we offer

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Full rate of pay of $25.57/hour

Parttime

Executive Administrative Assistant & Guest Ambassador

As Executive Administrative Assistant & Guest Ambassador at The Park Gstaad, A F...

Location

Switzerland , Saanen

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3+ years executive administrative experience in luxury hospitality
Proven success supporting executives in fast-paced environments
Exceptional organizational skills with attention to detail and discretion
Excellent communication skills (English and German fluency required additional languages advantageous)
Familiarity with luxury service standards
Swiss passport, EU passport, or current Swiss work permit required (Swiss regulations make this mandatory for employment)

Job Responsibility

Provide comprehensive administrative support to General Manager and Executive Committee
Manage executive calendars, correspondence, travel arrangements, and confidential documentation
Greet guests and manage arrival/departure protocols with warmth and precision
Coordinate executive briefings, presentations, and departmental communications
Handle guest correspondence, special requests, and follow-up communications
Support event planning for executive functions, dinners, and owner meetings
Maintain organized filing systems and ensure data privacy compliance
Liaise between executives, guests, and departments for seamless communication

What we offer

Competitive salary and comprehensive benefits
Employee meals and uniform laundry service
Monthly Employee Recognition Program
Global career growth opportunities through Task Forces and Transfers
Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)

Fulltime

Guest Ambassador

Process all guest check-ins, check-outs, room assignments, and room change/late ...

Location

Philippines , San Benito

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
Secure payment
activate/reissue room keys
Ensure rates match market codes, document exceptions
Verify/adjust billing for guests
Communicate to appropriate staff when guests are waiting for an available room
Advise guest of messages
Clear departures in computer system
Coordinate with Housekeeping to track room status and guest concerns
File guest paperwork or documentation

Fulltime

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Guest Service Ambassador

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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