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Voyages Indigenous Tourism Logo Voyages Indigenous Tourism · Hospitality and Tourism

Guest Service Agent

Australia, Yulara · Job Posted June 02, 2026
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Job Description

An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to welcome our guests and be part of our Front Office Team. This role will see you undertake all guest service agent/front office duties in an efficient and friendly manner and taking ownership of creating the best possible first and last impression of the Resort.

Job Responsibility

  • Act as an ambassador of the Resort, ensuring all guests feel welcome
  • Ensure guest satisfaction at all points in the guests journey
  • Processing all check in and check out
  • Process hotel charges to guests' accounts, ensuring bills are accurate and that payments are processed correctly and securely

Requirements

  • Experience with Opera Cloud is highly regarded
  • A National Criminal History Check is a mandatory step in the recruitment process.

What we offer

  • Discounted accommodation
  • Competitive pay
  • Resort discounts
  • Delicious on-shift meals
  • Relocation assistance payment of up to $700
  • Access to staff pool, gym, and Residents Club
  • After a year of service: rental discounts, $700 vacation bonus, resort vouchers for work anniversary
  • Development opportunities
  • Attendance and performance incentives
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