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Chartwell Hospitality Logo Chartwell Hospitality · Hospitality and Tourism

Guest Service Agent

United States, Nashville Employment contract · Job Posted June 09, 2026
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Job Description

Step into the heart of Nashville’s charm and be part of a team that redefines luxury at Hilton Nashville Green Hills. We’re calling all enthusiastic service professionals who thrive in a vibrant atmosphere and are passionate about delivering exceptional experiences. As the welcoming face of our establishment, you’ll play a crucial role in shaping guest experiences. From the first greeting to the final farewell, you ensure every interaction is seamless and memorable.

Job Responsibility

  • Greet our guests with your brightest smile and a professional demeanor
  • Smoothly handle all aspects of guest check-ins and check-outs
  • Swiftly address guest inquiries, providing solutions with a personal touch
  • Offer expert advice on Nashville’s must-see spots and hidden gems
  • Guarantee that every guest’s stay is nothing short of spectacular

Requirements

  • A proven track record in customer service or hospitality
  • Exceptional communication skills and the ability to connect with people
  • The capacity to juggle various tasks in a bustling setting
  • A heartfelt commitment to making guests feel extraordinary

What we offer

  • Perfect Attendance Bonus
  • PTO
  • Vacation
  • tuition assistance
  • Public Transportation provided
  • referral bonus
  • retention bonus
  • health
  • dental
  • vision
  • STD
  • LTD
  • Life
  • Flexible hours
  • Travel benefits
  • professional growth opportunities
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