Guest Service Agent

• Greet guests immediately with a friendly and sincere welcome
• Complete the registration process by inputting and retrieving information from our system
• Verify and receive authorization for credit cards, handle cash and make change as received
• Promptly answer guest incoming calls using positive and clear communication
• Ensure accurate closeout of guest's accounts at time of departure
• Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results
• Comply with attendance rules and be available to work for your scheduled shifts
• Perform any other job-related duties as assigned

• At least 6 months of experience in a customer service environment
• Hotel experience a plus
• Excellent computer skills
• Flexibility to work weekdays, weekends, evening shifts and holidays

Hotel experience a plus

• Flexible shifts
• Employee Housing available
• Sick and Vacation Pay
• Hotel Room Discounts