Guest Service Agent (Nights) Job at Marriott Bonvoy (Perth)

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Hotel Night Auditor

As a Night Auditor, you’ll play a vital role in delivering exceptional guest exp...

Location

United States , Houston

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be able to work overnight, 11 PM – 7:30 AM
Previous hotel experience in the position of night audit, front desk agent, guest services or similar service role, is required, preferably with a full-service hotel
Excellent communication skills: ability to effectively communicate with guests and restaurant staff alike, both verbally and written
Solid understanding of guest service behaviors and excellent interpersonal skills
able to effectively interact with guests and hotel staff with empathy, patience, tact and professionalism
Knowledgeable of accounting principles and ability to compute complex mathematical data
strong mathematical and calculator skills are a must
Solid experience using a computer and complex software systems, with ability to perform tasks in multiple systems, seemingly at the same time
Knowledgeable in Microsoft Office Suite programs, with experience using Word, Excel, and Outlook, as well as familiar with hotel reservation programs such as FS-PMS
Able to easily adapt to unexpected changes and prioritize tasks successfully

Job Responsibility

Be the warm and welcoming face of our hotel overnight
Greet guest immediately upon arrival, register guests, assign rooms and provide room keys
Be a source of knowledge for the guests for everything about the hotel, its amenities, and the local area
Prepare and complete end-of-day audits and reports
Reconcile and audit financial figures, daily transaction postings, audit documents and receipts from previous shifts for accuracy
Research and resolve discrepancies
Provide exceptional customer service by being engaging and taking sincere interest in the guest following Marriott brand guest service standards
Enter and manage guest and staff communications in computer systems, update guest profiles, resolve concerns professionally, and document follow-up to ensure guest satisfaction
Continuously maintain up-to-date knowledge on room availability, room types, available amenities, and rates, as well as available guest upgrade options
Control and secure cash and cash equivalents for property according to cash handling policy and procedures

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

Guest Service Agent

With your experience, create an impact on our guests in this hands-on and detail...

Location

Australia , Cradle Mountain

Salary:

Not provided

My NRMA

Expiration Date

Until further notice

Requirements

Strong experience in delivering outstanding guest service
Familiarity in booking systems such as NewBook, RoomMaster, Opera, or similar
Demonstrated night audit experience
A genuine passion for creating memorable guest experiences
A positive, proactive attitude and the ability to work collaboratively
Certificate II in Hospitality (Operations) or equivalent practical experience
Strong financial skills, including accurate cash handling and daily reconciliation
Effective problem-solving abilities, with confidence in applying mathematical skills
A current Responsible Service of Alcohol (RSA) certificate
Reliable transport and a valid driver’s licence

Job Responsibility

Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
Answer phone and email enquires promptly and professionally
Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met
Complete end-of-day procedures, including accurate financial reconciliation and reporting
Perform night audit tasks to ensure operational and financial accuracy

What we offer

Progressive flexibility and well-being benefits
Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Employee referral program where you may be eligible for a referral bonus of up to $2,000
Potential to grow, progress or relocate your career
Staff accommodation and meals package available

Fulltime

Front Desk Agent - Night Auditor

The Front Desk agent- Night Auditor is responsible for ensuring guest satisfacti...

Location

United States , Arlington

Salary:

17.75 - 21.28 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Previous guest services experience required
Previous cash handling experience preferred
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail
Minimum 1-2 years experience
Must be able and available to work the night auditor's shift, when needed
Should endeavor to meet the client's conditions of the employment process. (government fingerprint background & requirements for a federal contractor's position)

Job Responsibility

Greet and provide customer service to guests while anticipating their needs
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
Book reservations, rentals, and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and delivers messages as needed
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
Coordinate resolution of guest concerns
Communicates closely with all departments to ensure a seamless guest experience

What we offer

Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage

Fulltime

Night Auditor

In this pivotal overnight role, you will extend a warm welcome to our guests and...

Location

United States , Lake Placid

Salary:

19.50 USD / Hour

Spire Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or its equivalent
Hotel experience preferred
1-year experience as a Guest Services Agent required
Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
Basic mathematical skills to prepare financial reporting
Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
Previous experience with hotel systems a plus

Job Responsibility

Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
Resolve guest concerns with attentive service recovery

What we offer

EARLY PAY OR EARNED WAGE ACCESS get paid before payday
medical
dental
vision
pet discount program
identity theft protection
pre-paid legal support
flexible spending accounts
matched 401K
life

Fulltime

Night Auditor

In this pivotal overnight role, you will extend a warm welcome to our guests and...

Location

United States , Lake Placid

Salary:

19.50 USD / Hour

Spire Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or its equivalent
Hotel experience preferred
1-year experience as a Guest Services Agent required
Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
Basic mathematical skills to prepare financial reporting
Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
Previous experience with hotel systems a plus.

Job Responsibility

Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
Resolve guest concerns with attentive service recovery.

What we offer

EARLY PAY OR EARNED WAGE ACCESS get paid before payday
medical
dental
vision
pet discount program
identity theft protection
pre-paid legal support
flexible spending accounts
matched 401K
life

Fulltime

Contact Centre Agent

We are seeking savvy and skilled individuals to join our diverse team of Contact...

Location

Spain , Palma de Mallorca

Salary:

20100.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Right to work in Spain
Fluent in Danish, Norwegian, or Finnish
Communicational English
Ideally another European language
Efficient & organized
Problem solver
Multitasker
Good listener
Stays calm under pressure
Able to learn quickly

Job Responsibility

Listen and respond to guests 24/7
Proactively resolve guest complaints
Collaborate with other TUI departments

What we offer

Remote working from anywhere in Spain
Seasonal permanent or permanent contracts
Career development opportunities
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & Language Lessons
Complimentary access to WeCare Team & 24/7 Wellbeing Hub
Charity and sustainability initiatives
Access to TUI Club de Benefits with discounts on products and services across Spain

Fulltime

Contact Centre Agent

We are seeking savvy and skilled individuals to join our diverse team of Contact...

Location

Spain , Palma de Mallorca

Salary:

20100.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Right to work in Spain
Fluent in Danish, Norwegian, or Finnish
Communicational English
Ideally another European language
Efficient & organized
Problem solver
Multitasker
Good listener
Calm under pressure
Quick learner

Job Responsibility

Listen and respond to guests 24/7
Proactively resolve guest complaints
Collaborate with other TUI departments

What we offer

Variable monthly payment of 10% of salary upon achievement of targets
Additional payments for night shifts and bank holidays
Remote working from anywhere in Spain
Multiple permanent career development opportunities
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & Language Lessons
Complimentary access to WeCare Team & 24/7 Wellbeing Hub
Access to TUI Club de Benefits with discounts on products and services across Spain
Involvement in charity and sustainability initiatives like the TUI Care Foundation

Fulltime

Guest Service Agent (Nights)

Marriott Bonvoy

Location:
Australia , Perth

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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