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Guest Room Inspector

United States, Reston Employment contract 23.40 USD / Hour · Job Posted June 15, 2026
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Job Description

Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Guest Room Inspector for the JW Marriott Reston Station Hotel! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 247 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with: An hourly rate of $23.40; Generous compensation package; An exceptional benefit plan for eligible associates & your family members; 401K matching program for eligible associates; Discounts with our Crescent managed properties in North America for you & your family members.

Job Responsibility

  • Provide open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency
  • Inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
  • ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses
  • Respond to guest requests, concerns and problems to ensure guest satisfaction
  • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job related duties as assigned

Requirements

  • Provide open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency
  • Inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
  • ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses
  • Respond to guest requests, concerns and problems to ensure guest satisfaction
  • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job related duties as assigned

What we offer

  • An hourly rate of $23.40
  • Generous compensation package
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & your family members

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