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Guest Room Attendant

United States, Reston · Job Posted June 29, 2026
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Job Description

Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Guest Room Attendant for the JW Marriott Reston Station! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 248 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Job Responsibility

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping
  • Adhere to cleaning procedures and instructions for use of cleaning agents
  • Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
  • Push and pull vacuum throughout entire room and empty trash
  • Replenish amenities, linens, and supplies in guest room
  • Sign for room keys, retrieve, push to assigned rooms and restock heavy cart
  • Visually inspect room for cleanliness and appearance and signify completion for room
  • Comply with attendance rules and be available to work on a regular basis
  • Represent JW Marriott's brand identity, values and pillars

Requirements

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment
  • Ability to push and/or pull equipment weighing up to 100 lbs
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
  • Friendly disposition with a passion for hospitality
  • Team player who strives to support others and likes to win as a team

Nice to have

Previous Marriott experience preferred

What we offer

  • Generous compensation package
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & your family members

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