Guest Relations Officer

• Serve as the primary point of contact for all guest-relations tasks with an active presence in the reception area and throughout the school
• Welcome and greet guests upon arrival, assist during their visit, and ensure a warm farewell upon their departure
• Collaborate closely with the Marketing team to ensure consistent and high-quality service delivery
• Develop and maintain a thorough knowledge of the school’s courses and programs, tuition and fees, rules and regulations, and school facilities to provide accurate and detailed information to guests and students
• Actively promotes in-house events and activities, and stays informed about special events and new course promotions to assist guests with accurate and timely information
• Handle telephone calls and consider directing them to the appropriate personnel as needed
• Manage the receipt and dispatch of documents and packages, ensuring they are delivered on time
• Assist and coordinate with Student Services Officers and the Government Liaison Officer on student-related matters
• Other assignments as assigned by supervisor

• Minimum education of Vocational certificate in any discipline
• Minimum of 1-2 years of relevant experience
• Good communication skills both written and verbal communication both Thai and English
• Good Interpersonal skills
• Ability to liaise with other departments within the school
• Proficiency in Microsoft Office programs
• Word, Excel and Outlook

Experience in the international education sector and a similar role as an advantage