Guest Relations Intern Job at Marriott Bonvoy (Abu Dhabi)

New

Assistant Guest Relations Manager

Assist in overseeing daily guest relations operations. Supervise, guide, and men...

Location

Egypt , Sharm El-Sheikh

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

High or Intermediate qualification
Bachelor’s degree in Hospitality, Business Administration, or related field preferred
2–4 years of experience in guest relations, front office, or customer service roles
Previous experience assisting in managing guest services operations
Strong knowledge of guest relations procedures, hospitality standards, and service protocols
Ability to handle guest inquiries, requests, complaints, and conflicts professionally
Excellent interpersonal, communication, and problem-solving skills
Ability to supervise and coordinate front-line staff when required
Strong organizational and time-management skills
Proficiency in MS Office (Word, Excel, Outlook) and guest management software

Job Responsibility

Assist in overseeing daily guest relations operations
Supervise, guide, and mentor guest relations staff, including front desk, concierge, and service teams
Handle guest inquiries, complaints, and special requests professionally and promptly
Provide personalized service to VIP and international guests, including Russian-speaking clientele
Ensure smooth check-in, check-out, registration, and room allocation procedures
Maintain accurate guest records, incident reports, and service logs
Coordinate with housekeeping, maintenance, security, and other departments to resolve guest issues efficiently
Assist in planning, organizing, and implementing guest service initiatives and events
Conduct regular inspections of guest areas to ensure cleanliness, safety, and service quality
Support staff training, development, and performance evaluation programs

Fulltime

Guest Experience Manager

The Guest Experience Manager at The Roxy Hotel is a high energy, hospitality pro...

Location

United States , New York

Salary:

70000.00 - 75000.00 USD / Year

The Roxy Hotel New York

Expiration Date

Until further notice

Requirements

Hotel management: 1 year (Preferred)
Hospitality: 1 year (Preferred)
Experience in managing training budgets
A proven track record of training program development and management
Must possess solid guest service, communication and presentation skills
Assist with amenities, all special requests, reconfirm details
Experience in monitoring review sites ensuring to respond to comments and queries in a timely manner
Proven work experience in front of house and back of house day-to-day hotel operations
Ability to communicate with excellent written and oral communication skills
Work well with all levels of internal management and team as well as outside clients

Job Responsibility

Forge relationships with guests to build loyalty by executing an experience that exceeds their expectations
Makes and confirms hotel reservations and send amenities when needed for VIPs
Setting up VIP and Guest arrivals, including but not limited to sourcing amenities, bulletins and blocking per preference
Sending pre-arrival welcome emails
Welcoming Guests: presence in lobby, greeting and checking in VIPs
Inspect VIP guest rooms, Special Event set-ups and spaces
Source & set up special amenities
Support guest needs throughout all Departments, ensure communication is set to succeed
Manage Guest Experience Survey platform, guest feedback and all review sites
Check-in on guests during their stay and pre-departure, facilitate service needs

What we offer

401(k) plan (matching after 1 year)
Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

Se intern

SE Intern position at The Westin Nanjing Xuanwu Lake focused on guest services o...

Location

China , Nanjing

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices
Operate telephone switchboard
Process guest requests for wake-up calls
Connect and direct calls to appropriate extensions
Receive, record, and relay messages accurately
Log guest requests or issues into computer
Contact appropriate individuals or departments
Follow up with guests to ensure request resolution
Provide information about room features, property amenities, and local areas of interest
Process room service orders

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Committed to non-discrimination
Empowering wellness environment

Fulltime

Guest Relations Ambassador

To provide a personalized service to all the guests, fully aware and following t...

Location

United Arab Emirates , Ras Al-Khaimah

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

To provide a personalized service to all the guests, fully aware and following the hotel standards and procedures
To assist the Inspired Meetings teams and any other department in guest relation needs or pre-event arrangements
To personally welcome guests and escort them to their rooms, outlets or other public areas as requested
To offer welcome drinks and towels to check-in guests at the reception
To present the outlets and describe the hotel services to the guest and to promote the internal activities and events
To ensure uncompromising levels of cleanliness and maintenance through own responsibility
To use appropriate materials, equipments and supplies for the smooth run of the guest relation operations and to ask for requisitions accordingly
To use the proper telephone etiquette as per Sofitel standards
To be most of the time in the guest area and to socialize with guests, playing a Public Relations role, in order to build strong and long-term relationships
To ensure that the privacy of the guests and the confidentiality of the information is respected

Job Responsibility

To provide a personalized service to all the guests
To assist the Inspired Meetings teams and any other department in guest relation needs or pre-event arrangements
To personally welcome guests and escort them
To offer welcome drinks and towels to check-in guests
To present the outlets and describe the hotel services
To ensure uncompromising levels of cleanliness and maintenance
To use appropriate materials, equipments and supplies
To use the proper telephone etiquette
To be most of the time in the guest area and to socialize with guests
To ensure that the privacy of the guests and the confidentiality of the information is respected

What we offer

meaningful employment
a warm and welcoming culture
excellent working conditions
promotion of the development of all people, including those with disabilities

Fulltime

Spa Attendant

Responsible for maintaining the cleanliness and safety of the Jar Spa and Spa ar...

Location

United States , Albuquerque

Salary:

14.12 USD / Hour

Casino Careersv

Expiration Date

Until further notice

Requirements

High School Diploma or General Educational Degree (GED) equivalent, preferred
Must be able to acquire and maintain Gaming License issued through POIGRA
Must be able to successfully pass a pre-employment drug test and background investigation
Must be flexible with work schedule
Must maintain all Isleta Resort and Casino-wide educational and certification requirements
Must possess/obtain and maintain an American Red Cross CPR Certification and Health Card, preferred
Must possess/obtain and maintain a New Mexico Alcohol Servers License, required
Must be knowledgeable of general accounting principles and practices
Must be able to take direction and feedback well
Must possess moderate computer skills and be able to operate Microsoft applications and software

Job Responsibility

Interacts heavily with and greets guests in a professional and courteous manner
Assists in answering incoming telephone calls
Resolves guest service issues and respond to guest’s needs and requests
Guides guests asking for directions and physically assists them to their destination within the hotel
Performs water/chemical testing for spa areas
Cleans locker rooms, Jar spa and all other spa areas
Attends to guests in the relaxation waiting areas, Jar Spa, and front desk, ensuring that they are comfortable as well as offering refreshments
Offers assistance to all spa guests when necessary
Upholds our commitment to guest confidentiality
Assists the Laundry Department with folding and stocking towels for Spa area

What we offer

Comprehensive Benefits package
matching 401K program
Career Development & Advancement
Generous PTO
Recognition & Incentives
Team Member Dining
opportunities for Community Engagement

Fulltime

Social Media & PR Intern

Zion & Zion is currently accepting applications to fill the position of Social M...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

Completed or pursuing a degree in Marketing, Journalism, Mass Communications, Public Relations or a related area
Prior internship experience is highly recommended
At least 24 hours a week (3 days)
Hungry to learn about this industry
Can provide innovative and creative ideas
Can work independently
Current with events and news
Strong writing skills

Job Responsibility

Content calendar creation
Posting and scheduling social media content
Creating social media campaigns
Working on client social media accounts
Community management monitoring for social media and review sites
Tracking and clipping media hits
Building targeted media lists for clients
Event calendar submissions
Research projects
Receptionist duties (greeting guests, signing for packages, etc.)

What we offer

Paid position
Gain firsthand knowledge and opportunities to build your portfolio

Parttime

Sales Manager

The Sales Manager role at Fairfield by Marriott Cebu Mactan involves managing sa...

Location

Philippines , Cebu Mactan

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience
None (License or Certification)

Job Responsibility

Contact appropriate individual or department to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue and maintain guest loyalty
Determine and give complimentaries to guests
Promote brand image internally and externally
Process requests for redeeming Marriott Rewards points
Perform general office duties to support Sales & Marketing
Train and motivate employees
Serve as a role model
Follow company policies and procedures
Welcome and acknowledge guests

What we offer

Equal opportunity employment policy
Access to career opportunities
Non-discriminatory workplace
Valued associates' unique backgrounds
Opportunity to belong to the Marriott International portfolio

Fulltime

New

Laundry Supervisor

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritiu...

Location

Mauritius , Beau Champ

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Is directly responsible for the day-to-day key processes in his/her area of work
leads and motivates colleagues by example and promotes teamwork
assumes training responsibilities when required
demonstrates a high degree of standards awareness
actively offers operational, employee and customer (internal and external) related feedback to management
displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
lives the Golden Rule
control linen IN & OUT from outsource company and make sure all linen send come back well press
raise PO for all Laundry expenses such as chemicals, laundry supplies and outsource Laundry each Month
conduct linen inventories each Month

Job Responsibility

Is directly responsible for the day-to-day key processes in his/her area of work
leads and motivates colleagues by example and promotes teamwork
assumes training responsibilities when required
demonstrates a high degree of standards awareness
actively offers operational, employee and customer (internal and external) related feedback to management
displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
lives the Golden Rule
control linen IN & OUT from outsource company and make sure all linen send come back well press
raise PO for all Laundry expenses such as chemicals, laundry supplies and outsource Laundry each Month
conduct linen inventories each Month

Fulltime

Guest Relations Intern

Marriott Bonvoy

Location:
United Arab Emirates , Abu Dhabi

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2025

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Guest Relations Intern

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Location:United Arab Emirates , Abu Dhabi

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2025

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Job Posted:
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