Guest Relations Executive - Food and Beverage

• Welcome guests and provide exceptional service during their dining experience while collaborating with a team of servers
• Manage the reception desk and review the reservations book
• Respond to all inquiries for restaurant reservations
• Ensure cleanliness of each section of the dining rooms, make necessary improvements, and check each table before opening to ensure it is properly set
• Develop a complete working knowledge of the menus, menu ingredients and restaurant information

• Experience working a minimum of 1 year in Food & Beverage service or previous experience in a luxury hotel or resort
• Excellent communication and organization skills
• reading, writing, and oral proficiency in the English language
• Have good administration and computer skill (Excel, Word) or other Food & Beverage computer system
• Thrive working in a fast paced, and large team environment
• Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts
• Ability to multi-task in a high volume and demanding environment
• Strong problem-solving skills, ability to handle difficult situations and guests
• Degree or Diploma in Hotel Management are preferred

Knowledge of other foreign languages is a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals