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Guest Relations Executive - Food and Beverage

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Four Seasons

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Location:
Indonesia , Bali

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Guest Relations Executive is the first person to interact with guests in our restaurants. This role is designed to ensure that each guest receives the highest level of hospitality and exceptional service. The role will report directly to the Restaurant Manager.

Job Responsibility:

  • Welcome guests and provide exceptional service during their dining experience while collaborating with a team of servers
  • Manage the reception desk and review the reservations book
  • Respond to all inquiries for restaurant reservations
  • Ensure cleanliness of each section of the dining rooms, make necessary improvements, and check each table before opening to ensure it is properly set
  • Develop a complete working knowledge of the menus, menu ingredients and restaurant information

Requirements:

  • Experience working a minimum of 1 year in Food & Beverage service or previous experience in a luxury hotel or resort
  • Excellent communication and organization skills
  • reading, writing, and oral proficiency in the English language
  • Have good administration and computer skill (Excel, Word) or other Food & Beverage computer system
  • Thrive working in a fast paced, and large team environment
  • Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts
  • Ability to multi-task in a high volume and demanding environment
  • Strong problem-solving skills, ability to handle difficult situations and guests
  • Degree or Diploma in Hotel Management are preferred

Nice to have:

Knowledge of other foreign languages is a plus

What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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