Guest Relations Agent, Marriott Bonvoy

Guest Relations Agent

Marriott Bonvoy

Location:
Costa Rica, Nekajui Peninsula Papagayo

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Guest Relations Agent role at Nekajui Peninsula Papagayo Ritz-Carlton Reserve involves creating experiences that are memorable and unique for guests. Responsibilities include ensuring smooth check-ins and check-outs, addressing guest needs, processing operational requirements, and showcasing local highlights. This position requires maintaining quality standards, confidentiality, professional appearance, and effective communication at all times.

Job Responsibility:

Deliver a wide range of services that guide guests through their stay
process operational needs
address guest requests
complete reports
share highlights of the local area

Requirements:

High school diploma or G.E.D. equivalent
stand, sit, or walk for an extended time
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
follow company policies and procedures
maintain confidentiality
uphold quality standards
ensure professional uniform, personal appearance, and communications

Additional Information:

Job Posted:
November 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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