Guest Relations Agent Job at Marriott Bonvoy (Dubai)

Guest Relations Agent

The Guest Relations Agent role at Nekajui Peninsula Papagayo Ritz-Carlton Reserv...

Location

Costa Rica , Nekajui Peninsula Papagayo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
stand, sit, or walk for an extended time
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
follow company policies and procedures
maintain confidentiality
uphold quality standards
ensure professional uniform, personal appearance, and communications

Job Responsibility

Deliver a wide range of services that guide guests through their stay
process operational needs
address guest requests
complete reports
share highlights of the local area

Fulltime

Guest Relation Agent

Guest Relation Agent role at JW Marriott Hotel Sanya Dadonghai Bay involves deli...

Location

China , Sanya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience

Job Responsibility

Deliver a wide range of services guiding guests through their entire stay
process operational needs
address guest requests
complete reports
share highlights of the local area
maintain confidentiality
protect company assets
uphold quality standards
ensure professional uniform, personal appearance, and communication

What we offer

Opportunities for training
development
recognition
focus on holistic well-being

Fulltime

Guest Service Agent

Guest Service Agent role at The Westin & Four Points by Sheraton Brisbane, respo...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience with OPERA property management system or similar
At least 2 year experience preferably within a high volume environment
Outstanding relationship building skills
Excellent customer service experience
Confidence and skills to up sell and promote our venues
Passion for the Hospitality Industry

Job Responsibility

Anticipate guests' service needs
Maintain customer loyalty through innovative resolution of issues
Manage all aspects of the front office department
Handle complaints, settling disputes, and resolving grievances
Build and strengthen relationships with existing and new customers
Drive loyalty through loyalty programs and guest experiences
Deliver exceptional guest experiences
Perform front desk and guest service duties
Handle check-ins and check-outs
Manage reservations

What we offer

Discounts on hotel rooms including all properties within the Marriott International group
Discounts on food & beverage across all hotels
Recognition programs
Wellbeing & mindfulness programs
Employee Assistance Program
Hotel training opportunities

Parttime

Agent-Guest Services-Lead

The Agent-Guest Services-Lead organizes and coordinates group check-in/pre-regis...

Location

Dominican Republic , Santo Domingo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None license or certification

Job Responsibility

Organize and coordinate group check-in/pre-registration procedures
Sell a room/accommodation to guests without reservations
Anticipate sold-out situations
Obtain alternative accommodations for guests with reservations
Block rooms in the computer
Perform duplicate reservation checks
Run and check daily reports/contingency lists
Supply guests with directions and information
Answer, record, and process all guest requests, questions, or concerns
Arrange transportation for guests/visitors

Fulltime

Food and Beverage Guest Service Agent - Bar

Food and Beverage Guest Service Agent position at Sheraton Resort & Spa Tokoriki...

Location

Fiji , Tokoriki Island

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Eligible for individuals with working rights in Fiji
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
Move over sloping, uneven, or slippery surfaces and up/down stairs/ramps
Reach overhead and below knees, including bending, twisting, pulling, and stooping

Job Responsibility

Complete closing duties including storing reusable goods, breaking down goods, cleaning equipment and areas
Set up, stock, and maintain work areas
Inspect cleanliness and presentation of all china, glass, and silver prior to use
Maintain cleanliness of work areas throughout the day
Follow company safety and security policies
Report accidents, injuries, and unsafe work conditions
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear professional language
Answer telephones using appropriate etiquette

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community membership
Engaging experiences and thoughtful service

Parttime

Guest Service Agent

Our jobs aren't just about giving guests a smooth check-in and check-out. Instea...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Deliver smooth check-in and check-out
Build memorable and unique guest experiences
Guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Fulltime

Guest Service Agent

Our jobs aren't just about giving guests a smooth check-in and check-out. Instea...

Location

Australia , Adelaide

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Giving guests a smooth check-in and check-out
Building memorable and unique guest experiences
Delivering a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing highlights of the local area
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality

What we offer

Training opportunities
Development opportunities
Recognition programs
Holistic well-being focus
True camaraderie with diverse group of co-workers
Community work environment

Fulltime

Guest Service Agent

Our Guest Service Agents are the face of the hotel. They greet and welcome every...

Location

Australia , Gold Coast

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Completing or currently studying in Hospitality related course preferred
has previous experience in Front Office Operations
strong background in Front Office or customer service is preferred
is available for shift work on a rotated roster
outstanding written & verbal communication skills
a team player, with flair for guest experience
computer Literate in Microsoft office with previous Experience in Opera PMS will be highly regarded.

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
process all payment types such as room charges, cash, checks, debit, or credit
answer, record, and process all guest calls, messages, requests, questions, or concerns
coordinate with Housekeeping to track readiness of rooms for check-in
communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
supply guests with directions and information regarding property and local areas of interest
run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
complete designated cashier and closing reports in the computer system
cash guests' personal checks and traveler's checks
count bank at the beginning and end of shift

What we offer

Unlimited strategic development and career opportunities
generous accommodation and food and beverage discounts including all properties within the Marriott International group
recognition programs to keep you motivated
the best hotel training opportunities provided
wellbeing and mindfulness programs to ensure you stay healthy.

Parttime

Guest Relations Agent

Marriott Bonvoy

Location:
United Arab Emirates , Dubai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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Job Description:

Job Responsibility:

Requirements:

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