Guest Recognition Specialist Job at Four Seasons (La Ribera)

Reservations Agent

The Reservations Agent is responsible for managing guest bookings and inquiries ...

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Minimum 1-2 years' experience in a high-volume call setting or similar hotel experience
Strong attention to detail and organizational skills
Excellent customer service skills
Strong and effective communication skills
Ability to read, write, and speak English
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High

Job Responsibility

Manage guest bookings and inquiries efficiently while delivering outstanding customer service
Capture sales from in-coming reservations calls (Room, Spa and Dining) and coordinate details of each call and complete internal reservation process
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Complete pre arrival communication for guests arriving
Process deposits for reservations that require
Executes all tasks and trainings assigned by the supervisor
Answer incoming hotel calls in an efficient and friendly manner
Manage Four Seasons chat, responding to requests in a timely manner
Process email reservation requests from all outside agencies and colleagues
Answer General Reservations and Contact Us e-mail

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

Fulltime

Guest Services Specialist

Legends Global, the leader in privately managed public assembly facilities, has ...

Location

United States , New Orleans

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must successfully pass a driving record and criminal background check
Experience with various methods of training
Excellent interpersonal and customer service skills
Effective communicator, both verbal and written
Computer literacy in Microsoft Office Programs (i.e., Word, Excel, PowerPoint)
Extensive experience with Photoshop and InDesign (or similar program)
Self-motivated and able to motivate others
Ability to perform multiple tasks and meet deadlines
Exceptional organizational and time management skills
Goal orientated, team player

Job Responsibility

Develop and facilitate Team Member training programs: annual, client-based, and new-hire orientations
Act as the liaison to clientele (Saints and Pelicans) for coordinating league-specific training initiatives
Creative design and drafting of Team Member bulletins and correspondence
Creative design and development of quarterly newsletter
Create, edit, and update departmental manuals and materials
Maintain and update Team Member Tool Box
Assist in coordination and facilitation of Team Member Podcasts
Facilitate Reward & Recognition program during events (i.e., MVTM, A Little Lagniappe)
Coordinate events as part of Reward & Recognition program (i.e., Cinema in the Square, TM Appreciation Party)
Address questions/concerns via the Guest Services general phone line

Fulltime

Yacht Service Specialist

Reporting to the Manager-Shore Operations, the Yacht Service Specialist will sup...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
Preference for degrees in Tourism and Hospitality or a related field
3+ years in luxury travel, preferably in luxury cruise industry
Previous experience delivering destination experiences within a luxury cruise line
Travel occasionally for training purposes
Strong email and telephone communication skills
Ability to work with confidential information

Job Responsibility

Respond to a variety of requests in a timely and efficient manner by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Provide guests with the highest level of personalized service and recognition through storing and sharing customer information
Ensure the integrity of the local database and provide support to the Private Yacht Consultant team
Assist with all questions and concerns of guests during pre-sailing preparations and coordinate with onboard Concierge for seamless handover and continuity of guest coordination
Work with local Destination Management Companies (DMC’s) or the designated shore experience providers to select and purchase “as is” or call or e-mail to customize these to their needs
Show adaptability and flexibility to change any touring requests to a certain guests' needs
Work with Shore Experience management team to customize arrangements in coordination with DMC communication

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Ability to experience our hotels as a guest through the Employee Travel program
Complimentary Employee Meals

Fulltime

Talent Development Assistant

SCOPE: Considering the constant changes in the market and for the improvement of...

Location

Mexico , Riviera Maya

Salary:

Not provided

Rosewood Hotel Group

Expiration Date

Until further notice

Requirements

Ensure the effective implementation of all training policies, following the standards of Rosewood Hotels and the specific Resort, within Human Resources management
Plan, manage, and implement effective and systematic daily training activities and programs for all levels of internal guests
Ensure the implementation of an active and effective system within the training department
Ensure that the training center is properly maintained and that training documentation, materials, and facilities are correctly inventoried, stored, and accounted for
Maintain a training library as part of the training and development tools
Ensure that the recommended number of departmental trainers is trained for each department
Audit, evaluate, and regularly provide constructive feedback to Standards Specialists regarding their performance and effectiveness
Initiate and implement training, motivation, and recognition programs together with the Training Manager and the Director of Human Resources to motivate Standards Specialists
Work with Standards Specialists and ensure they comply with the monthly departmental training schedule
Assist Standards Specialists in the preparation of task lists and activity descriptions

Job Responsibility

Considering the constant changes in the market and for the improvement of one’s own career, being versatile and able to handle multiple tasks is imperatively expected
To ensure hotel operations and service, lateral transfers to other areas may occur in the medium or long term, with or without prior notice
You must also be prepared to accept other tasks, with or without any possible priority

Fulltime

Human Resources Director

The Director of Human Resources is an on-site leadership position critical to Th...

Location

United States , Snoqualmie Pass

Salary:

110000.00 - 130000.00 USD / Year

Boyne Resorts

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field
5+ years progressive HR experience with 3+ years leading HR teams
Expertise in high-volume hiring environments (1,000+ hires annually)
Deep knowledge of Washington State employment law and compliance
Proven experience managing complex employee relations, investigations, and terminations
Experience supporting diverse business units
Proficiency with HRIS and applicant tracking systems
Strong business acumen, communication skills, and ability to influence relationships
Flexibility to work weekends and holidays during peak seasons
ability to travel between base areas

Job Responsibility

Lead, develop, and mentor a team of 3-5 HR professionals including specialists, coordinators, and generalists
Supports senior leadership at the resort and HR Shared Services to execute Boyne Resort’s programs
Excellent communicator and ability to transfer knowledge clearly and timely across all levels of the organization
Creates a talent pipeline by way of coaching for success, performance management, and career development
Provides trustworthy, cross-functional relationships with all department heads and maintains regular business reviews and is seen as a value-add resource
Instrumental in developing high-performing teams with an emphasis on our values framework L.E.A.D.S.
Oversee all HR operational processes including talent acquisition and workflows related to job offers, onboarding, I-9 verification, background checks, benefits administration, HRIS management, and personnel file maintenance
Experience with HCM systems including ICIMS, UKG, and BI for reporting and analytics
Understands Washington state employment laws and can communicate and effectively ensure compliance related to wage and hour, paid sick leave, workers' compensation, and industry-specific regulations for food service and mountain operations
Oversees the management of unemployment claims, workplace investigations, workers' compensation, pay programs and bonus administration, compensation and benefits, and annual compliance audits

What we offer

eligibility for a 15% bonus

Fulltime

New

Apprentice Multitrader

Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical ...

Location

United Kingdom , Liverpool

Salary:

8.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

GCSE 4 & above (A-C) in Maths & English or equivalent
Good communication
Presentable
Positive attitude to work
Attention to detail

Job Responsibility

Ensure the effective delivery of service in line with Axis Health and Safety policies and procedures
Ensure and undertake any recording of work and administration required by Axis standards and timescales
Report any Health and Safety issues and outstanding defects to your Supervisor, Contracts Manager, Health and Safety team and Apprentice Co-ordinator
Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants
Attend Axis Induction, Health and Safety training, Toolbox talks and College Induction
Undertake multi-trade work to a safe, clean, and high-quality standard
Learn how to cost multi-trade area work with your Axis Mentor, identifying cost reduction methods
Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college
Ensure that you meet your operative on time daily
Communicate any absence from work as per your contractual terms and conditions

What we offer

Pension scheme and life assurance
Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events
23 days’ holiday + bank holidays
Access to Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching

Fulltime

New

Catering Assistant

Are you looking for that next step in your career, then you've come to the right...

Location

United Kingdom , Shafton

Salary:

7692.30 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Great customer service skills
ideally from a catering or retail background
ability to undergo an enhanced DBS check

Job Responsibility

Working as part of the catering team to provide a friendly, efficient and hygienic service
Assist in the preparation of food and snacks
Counter service and till work
Keeping the kitchen and restaurant areas in a clean and tidy state at all times

What we offer

Free meal supplied on shift
Free qualifications and career development opportunities
Staff discount scheme at over 850 retailers
Monthly opportunities for the best teams to win shopping vouchers
All school holidays off

Parttime

New

Domestic/laundry assistant

An exciting opportunity has arisen for a Domestic/Laundry Assistant to join our ...

Location

United Kingdom , Southport

Salary:

12.60 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Caring nature and positive attitude
desire to deliver high standard domestic and laundry service
previous domestic experience preferred
commitment to highest levels of cleanliness, hygiene and appearance
ability to demonstrate compassion and empathy towards older people
team player but able to work on own initiative
dependable and flexible to meet needs of residents and home
alternate weekend availability required

Job Responsibility

Ensuring clean safe environment for residents, visitors and staff
following daily schedule for cleaning
hoovering
dusting
polishing
shampooing carpets
mopping floors
any other duties as required
laundry duties for all clothing and bedding
ensuring everything is labelled and washed according to washing instructions

What we offer

Fortnightly pay
28 days paid annual leave (pro rata)
free uniform
cost of DBS paid
fully paid induction training
£200 refer a friend bonus

Fulltime

Guest Recognition Specialist

Four Seasons

Location:
Mexico , La Ribera

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 16, 2026

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Job Responsibility:

Requirements:

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