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This hybrid role is part of the Commercial Division and is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel at The Surf Club. This role reports to the Guest Recognition and Groups Assistant Manager with dotted lines to the Revenue Manager and the Director of Rooms at The Surf Club.
Job Responsibility:
Review all guest reservations and profiles daily to prepare for arrivals
Process all group turnovers
Maintain Group Reservations email in-boxes
Communicate all group activity, pickup, attrition and contractual guidelines to Group Contacts, Conference Service Managers and Sales Managers
Requirements:
College Education
Previous luxury hotel experience preferred
Great communications Skills
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide