CrawlJobs Logo

Guest Recognition Specialist and Group Rooms Coordinator

fourseasons.com Logo

Four Seasons

Location Icon

Location:
United States of America , Miami Beach

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This hybrid role is part of the Commercial Division and is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel at The Surf Club. This role reports to the Guest Recognition and Groups Assistant Manager with dotted lines to the Revenue Manager and the Director of Rooms at The Surf Club.

Job Responsibility:

  • Review all guest reservations and profiles daily to prepare for arrivals
  • Process all group turnovers
  • Maintain Group Reservations email in-boxes
  • Communicate all group activity, pickup, attrition and contractual guidelines to Group Contacts, Conference Service Managers and Sales Managers

Requirements:

  • College Education
  • Previous luxury hotel experience preferred
  • Great communications Skills
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Guest Recognition Specialist and Group Rooms Coordinator

Reservations Agent

The Reservations Agent is responsible for managing guest bookings and inquiries ...
Location
Location
Spain , Illes Balears
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school education or equivalent experience
  • Minimum 1-2 years' experience in a high-volume call setting or similar hotel experience
  • Strong attention to detail and organizational skills
  • Excellent customer service skills
  • Strong and effective communication skills
  • Ability to read, write, and speak English
  • Work Experience: 2 Years
  • Degree: Professional /Technician
  • Languages: Spanish / English
  • Language Ability: High
Job Responsibility
Job Responsibility
  • Manage guest bookings and inquiries efficiently while delivering outstanding customer service
  • Capture sales from in-coming reservations calls (Room, Spa and Dining) and coordinate details of each call and complete internal reservation process
  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
  • Complete pre arrival communication for guests arriving
  • Process deposits for reservations that require
  • Executes all tasks and trainings assigned by the supervisor
  • Answer incoming hotel calls in an efficient and friendly manner
  • Manage Four Seasons chat, responding to requests in a timely manner
  • Process email reservation requests from all outside agencies and colleagues
  • Answer General Reservations and Contact Us e-mail
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)
  • Fulltime
Read More
Arrow Right

Reservations Sales Specialist

The Reservations Sales Specialist position is responsible for selling a cluster ...
Location
Location
United States of America , Palm Beach
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be fluent in reading, writing and spoken English
  • Must be able to analyze guest situations and make suggestions that meets and exceeds the guest’s expectations of the hotel
  • Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency
  • Excellent interpersonal, typing and communication skills, as well as a positive attitude
  • Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS
  • Skills and ability to learn and master multiple software systems
  • Luxury hotel Sales and/or Operations background preferred (minimum of 3 years)
  • Proven sales conversion track record a plus
Job Responsibility
Job Responsibility
  • Capture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports, etc.) and coordinate details of each booking following all reservation standards, processes, and procedures
  • Receive and answer all Web, e-mail, WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom, confirming and corresponding as needed
  • Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures
  • Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments
  • Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action
  • Complete pre-arrival reservation detail process including but not limited to
  • confirming billing and non-guaranteed ResCom, dinner ResCom, spa ResCom and waitlisted ResCom
  • Support Group Room Coordinator and Guest Recognition Specialist as needed
  • Accepts and delivers wake up calls, messages, and faxes in a timely manner
What we offer
What we offer
  • Competitive salary, wages, and a comprehensive benefits package
  • Complimentary employee benefits after one year of service
  • 401(k) Retirement Plan and Company Match
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 22, 2026
Flip Icon
Requirements
Requirements
  • communication
  • teaching assistant experience
  • passionate
  • positive
  • flexible
  • hold two work references
  • UK work eligibility
Job Responsibility
Job Responsibility
  • providing crucial support to the class teacher
  • working with a child one-on-one or in small groups
  • preparing the classroom and aiding in the learning process
What we offer
What we offer
  • Convenient Mobility: Ideal for drivers due to diverse school locations
  • Versatile Exposure: Work across various schools for diverse experiences
  • Weekly Pay: Enjoy hassle-free weekly payments with fantastic daily rates
  • Effortless Hours: Submit your hours seamlessly through our time sheet app
  • Rewards Await: Earn £300 through our Refer a Friend scheme
  • Dedicated Support: Benefit from a consultant deeply connected with supported schools
  • Personalised On boarding: Receive tailored assistance for compliance
  • Compliance Assistance: Support for DBS on the update service or help to obtain one
  • career
  • work-life
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • communication
  • teaching assistant experience
Job Responsibility
Job Responsibility
  • Providing crucial support to the class teacher
  • Working with a child one-on-one or in small groups
  • Preparing the classroom
  • Aiding in the learning process
What we offer
What we offer
  • Convenient Mobility: Ideal for drivers due to diverse school locations
  • Versatile Exposure: Work across various schools for diverse experiences
  • Weekly Pay: Enjoy hassle-free weekly payments with fantastic daily rates
  • Effortless Hours: Submit your hours seamlessly through our time sheet app
  • Rewards Await: Earn £300 through our Refer a Friend scheme
  • Dedicated Support: Benefit from a consultant deeply connected with supported schools
  • Personalised On boarding: Receive tailored assistance for compliance
  • Essential Traits: Be passionate, positive, flexible, and hold two work references
  • Compliance Assistance: Support for DBS on the update service or help to obtain one, and UK work eligibility
  • Fulltime
Read More
Arrow Right
New

Long term supply teacher

Transform lives through education as a caring and dedicated teacher, making a la...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • QTS/PGCE qualification required
  • comprehensive working history and two recent working references
  • DBS on the update service or readiness to obtain one
  • eligibility to work in the UK
  • passion and positivity for teaching
  • good communication skills
  • key stage 1 experience
Job Responsibility
Job Responsibility
  • Full teaching responsibilities within your placement
  • marking, planning, and teaching throughout extended periods
  • payment to scale for placements surpassing 6 weeks
  • full-time availability dedicated to teaching
What we offer
What we offer
  • Refer a friend bonus scheme
  • weekly pay with competitive daily rates
  • simple hour submissions through user-friendly app
  • £300 Refer a Friend bonus
  • dedicated consultant
  • personalised assistance for compliance and seamless onboarding
  • career
  • work-life
  • Fulltime
Read More
Arrow Right
New

Supply Sen Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • 121 teaching experience
  • communication
  • SEN experience
  • teaching assistant experience
What we offer
What we offer
  • Career
  • Work-Life balance
  • Refer a friend bonus scheme
  • Dedicated support
  • Personalised onboarding
  • Compliance assistance
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • communication
  • teaching assistant experience
  • Non Teaching
  • passionate
  • positive
  • flexible
  • hold two work references
  • UK work eligibility
Job Responsibility
Job Responsibility
  • providing crucial support to the class teacher
  • working with a child one-on-one or in small groups
  • preparing the classroom and aiding in the learning process
What we offer
What we offer
  • Refer a friend bonus scheme
  • Convenient Mobility
  • Versatile Exposure
  • Weekly Pay
  • Effortless Hours
  • Rewards Await £300 through Refer a Friend scheme
  • Dedicated Support
  • Personalised On boarding
  • Compliance Assistance
  • training and education
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Teaching Assistant in Caterham "Supporting student's journeys to success with c...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 22, 2026
Flip Icon
Requirements
Requirements
  • A genuine passion for education and supporting student development
  • Excellent communication and interpersonal skills
  • The ability to work effectively as part of a team
  • Previous experience working with children or in an educational setting is desirable
Job Responsibility
Job Responsibility
  • Assisting with classroom activities and lesson preparations
  • Providing one-on-one support to students who require additional help
  • Helping to maintain a positive and inclusive learning environment
  • Work with small groups completing activities
What we offer
What we offer
  • Competitive salary based on qualifications and experience
  • Opportunities for professional development and training
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of young learners
  • Term time only working
  • Weekly pay with competitive rates of pay
  • Refer a friend bonus scheme
  • Fulltime
Read More
Arrow Right