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Guest Recognition Specialist and Group Rooms Coordinator

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Four Seasons

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Location:
United States of America , Miami Beach

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This hybrid role is part of the Commercial Division and is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel at The Surf Club. This role reports to the Guest Recognition and Groups Assistant Manager with dotted lines to the Revenue Manager and the Director of Rooms at The Surf Club.

Job Responsibility:

  • Review all guest reservations and profiles daily to prepare for arrivals
  • Process all group turnovers
  • Maintain Group Reservations email in-boxes
  • Communicate all group activity, pickup, attrition and contractual guidelines to Group Contacts, Conference Service Managers and Sales Managers

Requirements:

  • College Education
  • Previous luxury hotel experience preferred
  • Great communications Skills
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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