Guest Reception Representative Job at Capital Vacations (Pigeon Forge)

Guest Reception Representative

Capital Vacations strives for excellence in everything we do. Our mission is sim...

Location

United States , Pigeon Forge

Salary:

17.00 USD / Hour

Capital Vacations

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Professional, friendly, and detail-oriented
Weekend and holiday availability

Job Responsibility

Welcome and check in guests, ensuring a smooth arrival experience
Assist with payments, reservations, and itinerary planning for local attractions
Provide area information, directions, and show details
Coordinate with vendors for entertainment, dining, and lodging
Prepare and distribute vouchers for shows and restaurants
Communicate updates to Sales Managers and Admin Leads
Maintain accurate daily reports and tour profiles
Keep the lobby clean and stocked with materials
Deliver exceptional customer service and resolve guest concerns
Other duties as assigned

What we offer

Company-Paid Life Insurance & Long-Term Disability
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Discounted Vacation Stays
Paid Time Off starting immediately
Medical Insurance
Dental Insurance
Vision Insurance
Discounted Resort Stays
Paid Time Off

Fulltime

Guest Services Representative

Guest Services Representative – Lincoln Suites London, Kingsway (Holborn). Locat...

Location

United Kingdom , London

Salary:

29101.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ability to work in a dynamic and fast-moving environment
Have high energy and a fearless do-it-yourself attitude
Desire to learn and develop
Previous experience within a similar role within a hotel environment
Strong communicator that loves to chat to our guests
Someone who comes to work with a smile and want to make sure everyone around you leaves with a smile
Fluency in English
Smart professional appearance
A sense of humour

Job Responsibility

To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises to maximise hotel sales
To ensure that you are aware of hotel availability and take every opportunity to maximise room sales. Increase room revenue by supervising effectiveness of room category upselling
To anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates compliments
Ensure that all charges are correctly posted to the guest’s bills following the standard procedures
Deal with cash, cheque, and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately
Ensure all messages received for guests are passed on accurately and as quickly as possible
Operate the hotel switchboard and deal with all internal and external calls, according to procedure
Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised
Actively develop positive and effective communication between the Guest Services team and Housekeeping, Maintenance, and the Reservation teams
Ensure that you have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained

What we offer

Healthcare Plan
Pension
Employee Discounted
Exclusive employee discounted rate to Cycas managed hotels
Reward & Celebration program
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe
Free Healthcare plan
Continuous paid Training & Development opportunities

Fulltime

Guest Service Representative

Energetic and friendly individuals needed to provide an outstanding guest experi...

Location

United States , Honolulu

Salary:

16.00 - 18.00 USD / Hour

JLL

Expiration Date

Until further notice

Requirements

Takes great pride in offering helpful, friendly service at all times
Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs
Is able to collaborate and work within a team environment
Is proactive, approachable and solution focused
Is punctual and dependable
Has a strong customer service orientation
Has excellent interpersonal and communication skills
Has experience with multi-line phone systems
Is proficient on basic Microsoft Office applications and the Internet
Candidates must be authorized to work in the United States without sponsorship

Job Responsibility

Courteously greeting all tenants and visitors to the reception desk
Signing in all authorized visitors according to the policies, rules, and regulations
Contacting tenants in a courteous and professional manner when a guest is not pre-registered
Providing excellent service to all guests arriving at the building
Processing visitors’ information and provide a visitor badge
Providing access to visitors for tenant and non-tenant group events, as needed
Answering any tenant phone calls and emails for assistance throughout the day
Providing guidance/information as requested from tenants

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Guest Services Representative

We are currently seeking a Guest Service Representative to join our Experience M...

Location

United States , Chicago

Salary:

19.00 - 19.50 USD / Hour

JLL

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field
Professional demeanor and appearance
Positive and engaging personality in all work situations
Outstanding people skills
Ability to be flexible and adaptable
Strong organizational skills and ability to multi-task
Excellent oral and written communication skills
Ability to think quickly and efficiently when confronted with a client request
Self-starter, motivated, takes initiative, and anticipates needs of others

Job Responsibility

Provide outstanding guest experiences in a customer service setting
Courteously greet all tenants and visitors to the reception desk
Sign in all authorized visitors according to policies
Contact tenants when a guest is not pre-registered
Provide excellent service to all guests
Answer and respond to tenant phone calls and e-mails
Provide guidance and information as requested
Ensure familiarity with building management and security protocol
Develop and maintain professional relationships with key contacts
Proactively investigate all events

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Guest Service Representative

JLL is currently seeking a Guest Service Representative to join our Experience M...

Location

United States , Chicago

Salary:

21.00 - 22.00 USD / Hour

JLL

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field
Professional demeanor and appearance
Positive and engaging personality in all work situations
Outstanding people skills
Ability to be flexible and adaptable
Strong organizational skills and ability to multi-task
Excellent oral and written communication skills
Ability to think quickly and efficiently when confronted with a client request
Self-starter, motivated, takes initiative, and anticipates needs of others

Job Responsibility

Provide outstanding guest experiences in a customer service setting
Courteously greet all tenants and visitors to the reception desk
Act as a guest services resource for the tenants and visitors to the property
Sign in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants
Contact tenants in courteous and professional manner when a guest is not pre-registered
Answer and respond to tenant phone calls and e-mails for assistance
Provide guidance and information as requested from tenants and visitors
Ensure familiarity with building management and security protocol
Develop and maintain professional relationships with key employee and tenant contacts
Maintain service alert awareness and report any security issues

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Guest Service Representative

Energetic and friendly individuals needed to provide an outstanding guest experi...

Location

United States , Honolulu

Salary:

16.00 USD / Hour

JLL

Expiration Date

Until further notice

Requirements

Takes great pride in offering helpful, friendly service at all times
Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs
Is able to collaborate and work within a team environment
Is proactive, approachable and solution focused
Is punctual and dependable
Has a strong customer service orientation
Has excellent interpersonal and communication skills
Has experience with multi-line phone systems
Is proficient on basic Microsoft Office applications and the Internet
Candidates must be authorized to work in the United States without sponsorship

Job Responsibility

Courteously greeting all tenants and visitors to the reception desk
Signing in all authorized visitors according to the policies, rules, and regulations
Contacting tenants in a courteous and professional manner when a guest is not pre-registered
Providing excellent service to all guests arriving at the building
Processing visitors’ information and provide a visitor badge
Providing access to visitors for tenant and non-tenant group events, as needed
Answering any tenant phone calls and emails for assistance throughout the day
Providing guidance/information as requested from tenants

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Parttime

Guest Service Representative

Guest Services Representative role at Lincoln Suites London, Kingsway (Holborn)....

Location

United Kingdom , London

Salary:

29101.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ability to work in a dynamic and fast-moving environment
Have high energy and a fearless do-it-yourself attitude
Desire to learn and develop
Previous experience within a similar role within a hotel environment
Strong communicator that loves to chat to our guests
Someone who comes to work with a smile and want to make sure everyone around you leaves with a smile
Fluency in English
Smart professional appearance
A sense of humour

Job Responsibility

To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises to maximise hotel sales
To ensure that you are aware of hotel availability and take every opportunity to maximise room sales. Increase room revenue by supervising effectiveness of room category upselling
To anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates compliments
Ensure that all charges are correctly posted to the guest’s bills following the standard procedures
Deal with cash, cheque, and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately
Ensure all messages received for guests are passed on accurately and as quickly as possible
Operate the hotel switchboard and deal with all internal and external calls, according to procedure
Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised
Actively develop positive and effective communication between the Guest Services team and Housekeeping, Maintenance, and the Reservation teams
Ensure that you have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained

What we offer

Healthcare Plan
Pension
Employee Discounted rate to Cycas managed hotels
Reward & Celebration program
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities

Fulltime

New

Guest Service Assistant

Our Guest Service Assistants are at the heart of the guest experience, making su...

Location

United Kingdom , Crick, Rugby-Northampton

Salary:

12.71 GBP / Hour

Holiday Inn Birmingham Bromsgrove

Expiration Date

July 17, 2026

Requirements

A genuine passion for people and hospitality. Experience is great, but not essential
Strong communication skills and the confidence to work as part of a team
A proactive approach. (You notice what needs to be done and make it happen!)
Comfortable using technology, including MS Office and similar tools.

Job Responsibility

Deliver excellent service across reception, restaurant, bar, meetings and events
Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting
Build genuine relationships with guests, adapting your approach to each individual
Maintain cleanliness and presentation across all guest areas
Help the hotel meet brand standards and company goals by delivering outstanding service every shift
Represent our values and culture, keeping guest experience at the centre of everything you do.

What we offer

Career development through fully funded apprenticeships and our internal development programme
Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support
Monthly service charge.

Parttime

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Guest Reception Representative

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