Guest Experience Supervisor Job at Marriott Bonvoy (Jaipur)

Guest Experience Supervisor

AC Hotel by Marriott Manila is hiring a Guest Experience Supervisor to oversee g...

Location

Philippines , Manila

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Access to career growth opportunities
Welcoming and inclusive environment
Opportunity to work in a global team

Fulltime

Guest Experience Supervisor

JW Marriott Dongdaemun Square Seoul seeks a Guest Experience Supervisor to overs...

Location

South Korea , Seoul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience.

Job Responsibility

Process guest check-ins, verify identity and payment, assign room, activate/issue room key
Set up accounts, enter Marriott Rewards information, secure payment
Compile and review daily reports/logs
Supply guests with directions and property information
Accommodate guest requests and follow up
Process various payment types
Count and secure bank
Notify Loss Prevention/Security of theft reports
Assist management in training, evaluating, counseling, motivating employees
Serve as role model

What we offer

Training and development opportunities
Recognition
Focus on holistic well-being
Diverse and inclusive work environment
Guarantee of Fair Treatment/Open Door Policy.

Fulltime

Guest Experience Supervisor

The Guest Experience Supervisor at Fairfield by Marriott Cebu Mactan oversees gu...

Location

Philippines , Cebu Mactan

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
None

Job Responsibility

Process guest check-ins, verifying guest identity, payment, and assigning rooms
Assist management in training and evaluating employees
Accommodate guest requests and ensure satisfaction
Process all payment types and complete cashier reports
Listen and respond appropriately to employee concerns
Maintain confidentiality and adherence to company standards
Perform other job duties as assigned by supervisors

Fulltime

Guest Experience Supervisor

Guest Experience Supervisor position at Courtyard by Marriott Gorakhpur responsi...

Location

India , Gorakhpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Fulltime

Guest Experience Supervisor

Join GuestReady as a Guest Experience Supervisor. GuestReady is a global game-ch...

Location

Portugal , Porto

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Proven experience in customer service, hospitality, operations, or a similar environment
Previous exposure to supervisory, team lead, or coaching responsibilities (highly preferred)
Strong understanding of service quality, SLA management, and team performance metrics
Exceptional communication, leadership, and problem-solving skills
Ability to remain calm, fair, and structured when handling escalations or high-pressure situations
High sense of ownership, accountability, and commitment to team success
Flexibility to work rotating shifts, including evenings and weekends
Hybrid work model – 2 days per week in the office

Job Responsibility

Lead, coach, and support L1 and L2 agents through regular 1:1s, feedback sessions, and daily guidance
Monitor team performance, focusing on SLA adherence, quality, accuracy, and productivity
Drive motivation, engagement, and attendance, creating a supportive and accountable culture
Ensure SOP compliance and perform ongoing quality assurance checks
Provide actionable feedback and collaborate with QA and Training teams to identify and close performance gaps
Maintain high standards in all escalations and written communications
Identify recurring issues or operational inefficiencies and propose clear improvements
Communicate updates, priorities, and policy changes promptly and clearly
Support the rollout and adoption of new processes that enhance efficiency and team performance

What we offer

Hybrid work flexibility
Join a fast-growing global company shaping the future of travel tech
Work with an international, collaborative, and diverse team
Continuous learning, coaching, and growth opportunities
Comprehensive health coverage
Well-being initiatives and a positive team culture
Pet-friendly offices

Supervisor-Guest Relations

Supervisor position at Sheraton Shanghai Waigaoqiao Hotel responsible for guest ...

Location

China , Shanghai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Respond to questions from guests and follow up to ensure satisfaction
Take and confirm reservations and cancellations
Supply guests with information regarding property amenities, services, room features, and local areas
Respond to guest requests for special arrangements or services
Contact appropriate departments to resolve guest requests
Collaborate with management to develop procedures and set goals
Assign and ensure work tasks are completed on time and meet quality standards
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Develop and maintain positive working relationships

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community
Engaging experiences and thoughtful service

Fulltime

Guest Relations Supervisor

Guest Relations Supervisor position at The Ritz-Carlton Bali, responsible for en...

Location

Indonesia , Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Opportunity to be proud of the work you do
Chance to become the best version of you
Access to global team and portfolio of brands

Fulltime

Guest Service Supervisor

Guest Service Supervisor position at Courtyard by Marriott Phuket Chalong Bay Re...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Professional development opportunities

Fulltime

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