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Guest Experience Superviseur Junior

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Four Seasons

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Location:
France , Megeve

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Guest Relations Supervisor assists in ensuring a smooth arrival and memorable stay for Elite, HRG, VIP and other special selection of guests while complying with all Four Seasons’ policies and procedures and reports directly to the Guest Relations Manager.

Job Responsibility:

  • Assist in managing all VIP, Special Attention, Specialty Suite and High Return Guests, including coordinating and monitoring directly between guest and all necessary departments
  • Assist in overseeing all Elite guests stays
  • which includes pre-arrival, room allocation, preferences, meet and greet upon arrival, and touching base with them throughout their stay
  • Assist in overseeing the curbside arrival of VIP guests
  • Perform all reasonable services guests may require, memorize their preferences & anticipate guest requests and requirements in order to satisfy them efficiently and promptly
  • Provide lobby presence during high occupancy, and peak arrival and departures of guests, groups, and events
  • Communicate and collaborate closely with the Guest Relations Manager
  • Act as an ambassador for the hotel, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance

Requirements:

  • Front Desk / Guest Relations experience in luxury hospitality operations
  • Natural talent for ensuring guests feel at home
  • Excellent interpersonal and relationship-building skills
  • Exceptional eye for detail
  • Must possess the legal right to work in France at the time of application
  • Fluency in French and English
  • Knowledge of Opera PMS is required
What we offer:
  • Uniform supplied and laundered for operating staff
  • One meal per shift
  • Bonus paid at the end of the 2nd consecutive season
  • Fully equipped experience in one of the most popular resorts
  • Staff House with games, gym
  • Dedicated shuttle service
  • Room provided (shared or single) or monthly housing allowance
  • Various discounts in restaurants, ski pass, access to Mont Blanc Tunnel, Saint Gervais thermal baths, Ciné Mont-Blanc and other local attractions
  • Staff Party

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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